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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing global sender registration processes and ensuring compliance with telecom regulations. Proficient in maintaining accurate records and enhancing customer experience through effective communication and collaboration.
Highest-signal resume keywords
Sender Registration ManagementTraffic Security ComplianceRecord-Keeping SkillsCustomer Experience FocusTechnical Operations Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sender Registration Database ManagementContent Restrictions ImplementationTwo-Way Communication SetupOTT Traffic RegistrationProcess Documentation
Soft Skills
Attention to DetailCollaborative MindsetWillingness to Learn
Tools & Technologies
WhatsAppViberKakaoTalkZaloTelegramLine
Industry Keywords
TelecomMessagingTechnical OperationsCompliance Requirements
About the role
Key responsibilities & impact- Manage and maintain the global sender registration database
- Process customer sender registration requests directly with MNOs and suppliers
- Ensure traffic security through content restrictions and template registration
- Support region-specific and product-based registration processes
- Order numbers (VLN/SC) and enable two-way communication setup between customers and end users
- Handle OTT traffic registration across WhatsApp, Viber, KakaoTalk, Zalo, Telegram, Line, and other channels
- Maintain accurate records and documentation of registration actions and processes
- Collaborate with other departments to ensure compliance across defined processes
- Support internal and external customer experience by staying attentive to end-user needs
- Participate in continuing education sessions to build knowledge of technical processes and tools
Requirements
What you’ll need- Interest in telecom, messaging, or technical operations roles
- Strong attention to detail and record-keeping skills
- Ability to follow structured processes and compliance requirements
- Collaborative mindset with a focus on customer experience
- Willingness to learn technical tools and registration workflows
Benefits
Comp & perks- Performance-driven bonuses
- Regular reviews to support growth and recognize contributions
- Flexible work arrangements combining in-person collaboration with remote work
- Flexible working hours
- ESOP (Employee Stock Ownership Plan) / stock options
- Time off and special leave days
- Flexible hybrid work model tailored to local regulations
- Internal mobility
- Upskilling and mentorship
- Onboarding and training programs
- International mobility opportunities through short- and long-term opportunities in Hubs worldwide