Product Manager, Email

Infobip

. Lead discovery, definition, build, launch, and scaling of products across the full email journey .

Posted 10/8/2026full-timeZagreb • CroatiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management with a focus on the email journey, utilizing data-driven decision-making and strong operational skills to enhance product performance and client engagement. Proficient in leading cross-functional teams and communicating product vision effectively across all organizational levels.

Highest-signal resume keywords

Product ManagementData-Driven Decision-MakingEmail Journey StrategyTechnical Understanding of APIsOperational Performance Monitoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Vision DefinitionMarket ResearchCompetitor AnalysisAutomation Feature DevelopmentEmail Deliverability Standards

Soft Skills

Influential CommunicationTeam CollaborationKnowledge Sharing

Tools & Technologies

APIsEmail PlatformsAnalytics Tools

Industry Keywords

DMARCSPFDKIMCPaaSM3AAWG

Tech Stack

Tools & technologies

SMTP

About the role

Key responsibilities & impact

Lead discovery, definition, build, launch, and scaling of products across the full email journey
Own the Email product area independently within the Product Management function
Report to the Group Product Manager for Email
Work closely with business, engineering, operations, design, and deliverability teams
Identify client needs and market problems while considering business goals
Define the product vision, strategy, and roadmap for Email across the full client journey
Lead intelligence and automation initiatives, including content recommendations, delivery diagnostics, and plain-language performance explanations
Use data to define success metrics, track adoption and performance, and guide product decisions
Turn recurring operational issues into product improvements
Build products based on market research, competitor analysis, and the wider Infobip platform
Follow industry changes including Google, Microsoft, and Yahoo sender requirements, DMARC, BIMI, and privacy rules
Prepare the company to launch new products and features by removing roadblocks
Present products at internal and external workshops, webinars, and industry events such as M3AAWG
Build relationships with industry peers

Requirements

What you’ll need

At least 3 years of experience in product management or a similar role
Understanding of technical concepts such as APIs and integrations
Data-driven and analytical decision-making using client feedback and adoption, engagement, and retention metrics
Strong operational skills, including monitoring product performance and resolving issues
Experience working closely with engineering teams, communicating product vision, defining features, and managing releases
Understanding of the wider technical stack and the end-to-end product life cycle from discovery to delivery
Ability to communicate with and influence decisions at every level of an organisation
Team player who learns and shares knowledge
Fluent in English
Nice to have: Experience in email, messaging or CPaaS, including SMTP, SPF, DKIM and DMARC
Nice to have: Experience leading data-heavy products such as analytics, monitoring or reporting tools, or building and launching automation features
Nice to have: Experience with market research and competitor analysis

Benefits

Comp & perks

Performance-driven bonuses
Regular reviews to support growth and recognize contributions
Flexible work arrangements combining in-person collaboration with remote work
Flexible working hours
ESOP (Employee Stock Ownership Plan) / stock options
Time off when needed
Special leave days for life’s big moments
Flexible hybrid work model tailored to local regulations
Internal mobility
Upskilling
Mentorship
Onboarding and training programs
Short- and long-term international mobility opportunities in Hubs worldwide