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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing global sender registration processes and ensuring compliance with telecom regulations while maintaining a strong focus on customer experience and attention to detail.
Highest-signal resume keywords
Sender Registration ManagementTraffic Security ComplianceCustomer Experience FocusAttention To DetailTechnical Operations Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sender RegistrationTraffic SecurityRecord-KeepingCompliance ProcessesRegistration Workflows
Soft Skills
Collaborative MindsetAttention To DetailWillingness To Learn
Tools & Technologies
WhatsAppViberKakaoTalkZaloTelegramLine
Industry Keywords
TelecomMessagingTechnical Operations
About the role
Key responsibilities & impact- Manage and maintain the global sender registration database
- Process customer sender registration requests directly with MNOs and suppliers
- Ensure traffic security through content restrictions and template registration
- Support region-specific and product-based registration processes
- Order numbers (VLN/SC) and enable setup for two-way communication between customers and end users
- Handle OTT traffic registration across WhatsApp, Viber, KakaoTalk, Zalo, Telegram, Line, and other channels
- Maintain accurate records and documentation of registration actions and processes
- Collaborate with other departments to ensure compliance across defined processes
- Support internal and external customer experience by staying attentive to end-user needs
- Participate in continuing education sessions to build knowledge of technical processes and tools
Requirements
What you’ll need- Interest in telecom, messaging, or technical operations roles
- Strong attention to detail and record-keeping skills
- Ability to follow structured processes and compliance requirements
- Collaborative mindset with a focus on customer experience
- Willingness to learn technical tools and registration workflows
Benefits
Comp & perks- Performance-driven bonuses
- Regular compensation reviews
- Flexible work arrangements
- Remote work and flexible working hours
- ESOP (Employee Stock Ownership Plan) / stock options
- Time off
- Special leave days
- Flexible hybrid work model
- Internal mobility
- Upskilling
- Mentorship
- Professional development
- Onboarding and training programs
- International mobility opportunities in worldwide hubs