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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing global sender registration databases and processing customer requests while ensuring compliance with defined processes. Strong focus on customer experience and attention to detail in record-keeping and documentation.
Highest-signal resume keywords
Global Sender Registration ManagementCustomer Sender Registration ProcessingTraffic Security ComplianceCollaboration with DepartmentsAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Collaborative MindsetStrong Attention to DetailWillingness to Learn
Tools & Technologies
Technical ToolsRegistration Workflows
Industry Keywords
TelecomMessagingTechnical OperationsOTT Traffic RegistrationContent Restrictions
About the role
Key responsibilities & impact- Manage and maintain the global sender registration database
- Process customer sender registration requests directly with MNOs and suppliers
- Ensure traffic security through content restrictions and template registration
- Support region-specific and product-based registration processes
- Order numbers (VLN/SC) and enable two-way communication setup between customers and end users
- Handle OTT traffic registration across WhatsApp, Viber, KakaoTalk, Zalo, Telegram, Line, and other channels
- Maintain accurate records and documentation of registration actions and processes
- Collaborate with departments to ensure compliance with defined processes
- Support internal and external customer experience by attending to end-user needs
- Participate in continuing education sessions on technical processes and tools
Requirements
What you’ll need- Interest in telecom, messaging, or technical operations roles
- Strong attention to detail and record-keeping skills
- Ability to follow structured processes and compliance requirements
- Collaborative mindset with a focus on customer experience
- Willingness to learn technical tools and registration workflows
Benefits
Comp & perks- Financial rewards and recognition, including performance-driven bonuses and regular reviews
- Flexible work arrangements combining in-person collaboration with remote work and flexible working hours
- ESOP (Employee Stock Ownership Plan) with stock options
- Time off and special leave days
- Flexible hybrid work model tailored to local regulations
- Internal mobility, upskilling, and mentorship
- Onboarding, mentorship, and training programs
- Short- and long-term international mobility opportunities in worldwide hubs