Criminal Field Researcher

InformData

. Build and maintain positive working relationships with court personnel and members of the public .

Posted 10/3/2026full-timeTupelo • Mississippi • United StatesMid-LevelSenior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in background screening processes and operational workflows while maintaining high standards of accuracy and attention to detail. Effectively communicates updates and issues to supervisors and collaborates within a team environment to ensure timely delivery of services.

Highest-signal resume keywords

Background Screening ProcessesData Entry AccuracyMS Word ProficiencyExcellent Communication SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryTyping Speed of 35 Words Per MinuteResearch SkillsRecord RetrievalProprietary Systems Management

Soft Skills

CollaborationTime ManagementMultitaskingDetail-OrientedPresentation Skills

Tools & Technologies

MS ExcelMS OutlookMS PowerPoint

Industry Keywords

Court PersonnelPublic RecordsQuality StandardsTurnaround TimeOperational Workflows

About the role

Key responsibilities & impact

Build and maintain positive working relationships with court personnel and members of the public
Research public records and indexes to retrieve relevant criminal and civil record information
Accurately enter results into proprietary systems, marking records clear or recording information found according to client instructions
Communicate court holidays, closures, delays, courthouse structure updates, process changes, and fee adjustments to the Supervisor
Provide timely updates on issues affecting business operations or customer commitments
Serve as backup for other Field Researchers in the designated area
Adhere to InformData quality and turnaround-time standards
Report quality concerns and trending issues to the Supervisor
Support ordering and completion of court copy requests
Conduct searches in surrounding areas or through online research when assigned
Maintain expertise in background screening processes and understand InformData operational workflows
Assist with accuracy, time service, productivity, turnaround time, and on-time delivery performance metrics

Requirements

What you’ll need

High School diploma or equivalent
Proficient in MS Word, Excel, Outlook, and PowerPoint
Minimum typing speed of 35 words per minute
Collaborative team environment
Excellent written, verbal, and presentation communication skills
Strong attention to detail and accuracy
Daily access to reliable transportation, a computer, and high-speed internet
Successfully complete all required introductory training
Available during normal courthouse hours and willing to work overtime with prior notice
Ability to multitask, manage time, and maintain detail-oriented processes
Must pass a comprehensive background check
Currently authorized to work in the United States without employer sponsorship, now or in the future
Ability to remain stationary for extended periods
Ability to operate office equipment constantly
Ability to occasionally move, bend, lift, push, pull, and carry no more than 20 pounds
Ability to view multiple monitors for extended periods and determine accuracy and transcribe data

Benefits

Comp & perks

Eligible employees may have the opportunity to participate in a performance-based incentive program, providing additional compensation based on program terms and individual or team performance
Reasonable accommodation for qualified applicants or employees with disabilities, consistent with the ADA