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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and time management skills while managing daily operations in the international department. Proficient in Microsoft Office Suite, particularly Excel, with a focus on accuracy and reliability in processing client requests and maintaining client confidence.
Highest-signal resume keywords
Detail-OrientedMicrosoft Office Suite ProficiencyProcess Workflow DesignProblem Identification and SolvingStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data StructuresProcess Workflow DesignStandard Operating ProceduresClient Request ProcessingOrder Tracking
Soft Skills
Organizational SkillsTime ManagementFlexibilityMultitaskingTeam Player
Tools & Technologies
Microsoft ExcelMicrosoft Office Suite
Industry Keywords
Criminal Record SearchesEmployment VerificationsEducation VerificationsProprietary Information ProtectionClient Relationship Management
About the role
Key responsibilities & impact- Manage daily operations in the international department
- Ensure accuracy, reliability, and security of criminal record searches, employment and education verifications, and other services
- Process client requests, including manual entry of requests
- Track delayed orders and adhere to custom client requirements
- Perform research to process customer orders thoroughly and efficiently
- Protect proprietary information and maintain client confidence
- Communicate timely updates and results according to company and client expectations
- Apply knowledge of products, services, and workflows to process orders according to policy and procedure
- Communicate with vendors to establish lasting relationships
- Update searches with required details within required time frames
Requirements
What you’ll need- Detail-oriented, with good written and oral communication skills
- Strong organizational and time management skills
- Flexible and able to multitask
- Proficient in Microsoft Office Suite, including intermediate or higher Excel proficiency
- Ability to identify, assess, and solve problems and communicate results
- Experience with process workflow design and creating standard operating procedures
- Basic knowledge of data structures
- Ability to work indoors at a desk for extended periods
- Ability to comprehend and follow work instructions in a fast-paced, team environment
- Ability to interact professionally with all organizational levels and work well as a team player
- Ability to work occasional overtime when requested
Benefits
Comp & perks- Occasional overtime may be available to meet company objectives
- Reasonable accommodation for qualified applicants or employees with disabilities
- Equal employment opportunities and anti-discrimination protections