Account Director – CX

Infovista

. Drive sales of the Infovista Platform in the AMER region, owning the entire quote-to-cash process .

Posted 9/30/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving sales of Enterprise Software within the AMER region, focusing on strategic relationship development with Communications Service Providers, Financial Services, Retail, Utilities, and Healthcare sectors. Proficient in executing account sales strategies, managing the quote-to-cash process, and utilizing B2B sales methodologies to achieve revenue targets.

Highest-signal resume keywords

Enterprise Software SalesB2B Sales MethodologyAccount Sales StrategiesCustomer Relationship ManagementDemand Generation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ForecastingPipeline DevelopmentCX & Contact Center KnowledgeSPICED FrameworkQuote-to-Cash Process

Soft Skills

Interpersonal SkillsCommunication SkillsNegotiation SkillsOrganizational SkillsSelf-Discipline

Certifications & Qualifications

Bachelor's in Business Studies

Industry Keywords

Communications Service ProvidersFinancial Services IndustryRetailUtilitiesHealthcare

About the role

Key responsibilities & impact

Drive sales of the Infovista Platform in the AMER region, owning the entire quote-to-cash process
Develop, expand, and elevate strategic relationships with major Communications Service Providers, Financial, Retail, Utilities, and Healthcare groups
Develop and maintain relationships with key stakeholders at major customers and prospects
Define and execute account sales strategies and business plans to drive growth and profitability
Develop qualified pipelines and provide accurate forecasts
Oversee Marketing and Demand Generation activities
Drive VARs and channel partners to maximize coverage and grow sales
Win new logos and maximize revenue from existing customers
Convert leads to revenue and meet sales targets

Requirements

What you’ll need

3+ years’ experience in selling Enterprise Software to CSPs, FSI, Retail, Utilities & Healthcare groups
Knowledge of the CX & Contact Center space
Expert knowledge and practical experience of at least one major B2B sales methodology, preferably the SPICED Framework
Track record of effective engagement with senior executives
Ability to travel within the AMER region to meet customers
Bachelor's in business studies
Ability to assess customer requirements, identify business problems, and show proposed solutions
Ability to influence by communicating ideas and technical concepts effectively
Ability to adapt and work independently in a fast-paced environment
Strong interpersonal, communication and negotiation skills
Excellent organizational skills, self-discipline, and ability to multitask among numerous opportunities

Benefits

Comp & perks

Flexible workplaces — adaptable work schedules, workspaces and locations
Inclusive culture
Sustainability — environmental, social & governance programs (ESG Group)
Innovative environment — shape the future of next-generation networks
Competitive compensation & benefits plans
Career development plans
Mandatory IT security training and ongoing security updates