SMB Account Representative – Inside Sales

Ingram Micro

. Own and grow a portfolio of approximately 125 reseller accounts, including new and established accounts .

Posted 11/3/2026full-timeUnited StatesJunior💰 $44,500 - $75,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales and customer service capabilities, with a focus on relationship building, revenue growth, and effective prioritization in a fast-paced environment. Proficient in collaborating cross-functionally and managing multiple priorities to deliver results.

Highest-signal resume keywords

Sales ExperienceCustomer Service ExperienceStrong Communication SkillsMicrosoft Excel ProficiencyOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SalesCustomer ServiceQuotingRevenue GrowthProduct AdoptionMicrosoft ExcelMicrosoft Word

Soft Skills

Relationship BuildingInfluencing SkillsAdaptabilityPrioritizationCollaboration

Industry Keywords

Reseller AccountsHigh-Volume EnvironmentFast-Paced EnvironmentCross-Functional Collaboration

About the role

Key responsibilities & impact

Own and grow a portfolio of approximately 125 reseller accounts, including new and established accounts
Build strong relationships and act as a primary point of contact and escalation
Identify and act on opportunities to increase revenue, margin, and product adoption
Drive day-to-day sales activity, including quoting, follow-ups, and closing opportunities
Proactively engage customers to uncover new business needs and position solutions
Partner cross-functionally with internal teams and vendors to drive results
Prioritize effectively in a high-volume, fast-paced environment
Set clear expectations and follow through with urgency and accuracy
Consistently drive revenue and growth across the account base
Manage multiple priorities while maintaining speed and accuracy
Take ownership and deliver results with minimal supervision

Requirements

What you’ll need

2+ years of sales or customer service experience (any industry) OR 1+ year of experience in technology, distribution, or related field
High school diploma or equivalent required
Bachelor’s degree preferred
Basic proficiency in Microsoft Excel and Word
Strong written and verbal communication skills
Ability to influence and persuade customers and partners
Customer-focused mindset with a drive to deliver results
Comfort working in a fast-paced, high-volume environment
Strong organizational skills and ability to prioritize effectively
Ability to collaborate and build relationships across teams
Resilient and adaptable in a dynamic environment
Schedule flexibility strongly preferred
Must pass a drug test and successfully pass a pre-employment (post offer) background check

Benefits

Comp & perks

Quarterly uncapped commission (target ~30%)
Commission guaranteed for your first quarter (ramp support from day 1)
Merit increases
Annual bonus or sales incentives
Long-term incentives
Healthcare benefits
Paid time off
Parental leave
401(k) plan and company match
Short-term and long-term disability coverage
Basic life insurance
Wellbeing benefits
Opportunities to grow into senior sales, account management, or business development roles
Hands-on experience, valuable relationship-building, and sales skill development