Senior Director, Patient Solutions

Inizio Engage

. Build, grow, and lead Inizio Engage’s Patient Solutions business unit in Canada .

Posted 11/6/2026full-timeMontreal • CanadaSenior💰 CA$170,000 - CA$185,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and implementing patient solutions strategies, with strong financial acumen and a deep understanding of the Canadian healthcare landscape. Proven leadership in managing teams, driving operational excellence, and ensuring compliance with regulatory standards.

Highest-signal resume keywords

Patient Solutions Strategy DevelopmentFinancial Management and P&L OversightBusiness Development in HealthcareProject Management and Process ManagementRegulatory Compliance and Governance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Solutions DevelopmentBudget ManagementOperational ExcellenceClinical GovernanceSales and Marketing in HealthcareProject ManagementFinancial ForecastingService Line ExpansionHUB Services DevelopmentPerformance Management

Soft Skills

Leadership SkillsInterpersonal SkillsStrategic ThinkingInfluencing SkillsCommitment to Professional Standards

Certifications & Qualifications

University DegreeRegistered Nurse (RN) QualificationNurse Practitioner (NP) Qualification

Industry Keywords

Canadian Healthcare LandscapePharmaceutical IndustryBiotechnology IndustryHealthcare ServicesRegulatory BodiesCodes of ConductPatient Support ProgramsOperational PoliciesClinical SolutionsTalent Management

About the role

Key responsibilities & impact

Build, grow, and lead Inizio Engage’s Patient Solutions business unit in Canada
Develop and implement the Canadian Patient Solutions strategy in alignment with the Global Centre of Excellence
Expand Patient Solutions capabilities, service lines, flexible models, and HUB services in Canada
Drive operational excellence across Patient Solutions projects, including operational infrastructure, clinical governance, training needs, and clinical solutions
Ensure compliance with regulatory bodies and applicable codes of conduct
Set and achieve financial targets, budgets, forecasts, and P&L objectives for Patient Solutions in Canada
Drive margin expansion and participate in monthly financial forecasting
Lead business development activities and generate opportunities for Patient Solutions offerings
Develop new Patient Solutions HUB services and maintain a healthy opportunity pipeline
Participate in pitches, client meetings, account management meetings, and international business development activities
Ensure RFP responses meet quality standards and submission deadlines
Establish talent management, performance management, professional development, and succession plans for direct reports
Maintain appropriate staffing levels and departmental structure
Lead and develop the Director of Operations, Patient Solutions, and Clinical Nurse Educators
Embody and demonstrate Inizio Engage’s values

Requirements

What you’ll need

At least 5 years of experience in a senior management role with responsibility for developing and delivering patient solutions or patient support programs
University degree, RN, or NP qualification
Sales, business development, or marketing experience in the pharmaceutical, biotechnology, or healthcare services industry is essential
Strong knowledge of the Canadian healthcare and reimbursement landscape
Experience in project management and process management
General knowledge of operational policies and processes
Strong business and financial acumen, with experience managing budgets and department or business unit P&L
Strategic thinker with strong influencing skills and a proven track record of successfully developing and implementing service or organizational strategies
Effective interpersonal and leadership skills
Commitment to regulatory requirements, professional competency standards, and relevant codes of conduct

Benefits

Comp & perks

Health benefits from the first day of employment
Length-of-service awards
Quarterly Star Awards
Annual Inizio Circle of Excellence Awards
Referral bonus
Library of online training courses