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Inizio Engage

Virtual Engagement Associate

Inizio Engage

. Engage healthcare professionals, clinics, pharmacies, and hospitals through outbound calls to deliver approved program and service-related messages .

Posted 9/23/2026full-timeRemote • CanadaJuniorMid-Level💰 CA$48,000 - CA$50,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong oral and written communication skills, with a focus on customer service and relationship building. Proficient in Microsoft Office and capable of engaging healthcare professionals in both French and English.

Highest-signal resume keywords
Strong Oral Communication SkillsStrong Written Communication SkillsCustomer Service FocusBilingual French and EnglishProficient in Microsoft Office

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Interpersonal SkillsSelf-MotivatedProfessionalismTeam PlayerAbility to Collaborate
Tools & Technologies
CRM SystemMicrosoft Office
Industry Keywords
Healthcare ProfessionalsClinicsPharmaciesHospitalsPatient-Centric FocusOutbound CallsKPI AchievementCustomer RelationshipsTraining ProgramsClient-Sponsored Training

About the role

Key responsibilities & impact
  • Engage healthcare professionals, clinics, pharmacies, and hospitals through outbound calls to deliver approved program and service-related messages
  • Achieve or exceed program KPIs and performance objectives
  • Build rapport and foster positive customer relationships through professional interactions
  • Accurately document and submit daily call activity and customer information in the CRM system
  • Respond to customer inquiries promptly and professionally
  • Maintain a collaborative and professional team environment
  • Participate in team meetings, department meetings, and training programs
  • Participate in client-sponsored training sessions and educational activities
  • Uphold Inizio Engage’s values in all interactions and activities

Requirements

What you’ll need
  • Strong oral and written communication skills
  • College or Bachelor’s degree preferred
  • Energetic, self-motivated and strong interpersonal skills
  • Ability to collaborate with internal and external business stakeholders
  • Able to prioritize and plan assigned target list coverage
  • Professionalism, autonomy, and ability to be a team player
  • Excellent customer service and patient-centric focus
  • Tech and digital savvy; proficient in Microsoft Office
  • Fluently bilingual French and English, oral and written, if interacting with HCPs in Quebec

Benefits

Comp & perks
  • Bonus
  • 3-month contract with high potential for renewal
  • Training programs
  • Client-sponsored training sessions and educational activities
  • Diverse, inclusive, and authentic workplace