Insurance Specialist I

Inland Imaging

. Address large volumes of unpaid or incorrectly paid claims to secure reimbursement .

Posted 10/9/2026full-timeRemote • United StatesMid-LevelSenior💰 $20 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in medical billing processes, including CPT and ICD-10 coding, while effectively managing patient accounts and resolving claims issues. Strong communication and organizational skills are essential for collaborating with insurance companies and assisting patients with billing inquiries.

Highest-signal resume keywords

Medical Billing ExperienceCPT CodingICD-10 CodingPatient Accounting SystemsCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical BillingClaims ReviewClaims AppealsPayer Refund ProcessingCPT CodingICD-10 CodingPatient Accounts ManagementDenial TrackingClaim SubmissionBilling Corrections

Soft Skills

Excellent CommunicationInterpersonal SkillsDetail-OrientedOrganizational SkillsMultitasking Ability

Tools & Technologies

MedinformatixMicrosoft OfficeWorkdayMeditechCode CorrectWaystar

Certifications & Qualifications

High School Diploma/GEDBackground Check ComplianceDriver's License

Industry Keywords

Patient BillingInsurance ClaimsHIPAA CompliancePHI SecurityCredentialing

About the role

Key responsibilities & impact

Address large volumes of unpaid or incorrectly paid claims to secure reimbursement
Perform medical billing functions for third-party claims
Review unpaid claims and denials, appeal and rebill claims, and correct and resubmit claims
Follow up with insurance companies regarding unpaid or incorrectly paid services
Help patients understand insurance billing claims and answer collection questions
Write off uncollectible balances up to $500, depending on experience
Resolve claim edits before submission to insurance companies
Review and process payer refunds
Track and monitor denials, identify trends, and establish action plans for systemic payer issues
Work with vendors to resolve payer issues
Correct posting discrepancies and research unposted payments
Coordinate with credentialing liaison on provider enrollment issues
Obtain retroactive authorizations or referral numbers from referring physician offices
Call clients regarding overdue group-bill accounts and charge discrepancies
Provide patient eligibility status for onsite patients
Attend monthly and quarterly meetings, train with peers, perform peer-to-peer QA, and communicate updates to leadership
Perform other special projects and duties as assigned

Requirements

What you’ll need

High School Diploma/GED required
Two years medical billing course desired
Patient accounts billing experience desired
Working knowledge of Medinformatix or other patient accounting systems preferred
CPT and ICD-10 coding experience preferred
Good customer service skills
Experience with Microsoft Office products (Outlook, Word, Excel), Workday, Internet, Intranet, Meditech, Code Correct, Medinformatix, and Waystar highly desired
Must pass a background check required by RCW 43.43.830-840
Must not be included on the OIG List of Excluded Individuals
Must pass a post-offer, pre-employment drug test
Valid state driver's license and proof of insurance
Excellent communication and interpersonal skills
Detail-oriented, organized, able to multitask, and able to work in a fast-paced environment
Ability to maintain confidentiality and follow HIPAA, PHI, security, health and safety, and company policies
Attendance is required; ability to rotate to other shifts and locations as needed

Benefits

Comp & perks

Remote position
Monday-Friday schedule
Training hours 8am-5pm Monday-Friday PST
Quarterly quality assurance meeting attendance
Continuing education through professional journals and approved seminars