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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient registration, insurance verification, and payment processing while ensuring compliance with HIPAA and health policies. Capable of managing patient flow and coordinating with various departments to enhance operational efficiency.
Highest-signal resume keywords
Patient RegistrationInsurance VerificationMedical Office ExperienceICD-10 Code VerificationExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AnatomyMedical TerminologyClerical ExperienceDetail OrientedMultitasking
Soft Skills
Interpersonal SkillsOrganizational Skills
Tools & Technologies
Microsoft Office SuiteOutlookWorkdayQgendaWebexIntellispace PACSEPICPayNavMedicalis
Certifications & Qualifications
High School Diploma/GED
Industry Keywords
HIPAAPHIPatient FlowConfidentialityHealth and Safety
Tech Stack
Tools & technologiesFlash
About the role
Key responsibilities & impact- Greet and welcome patients and visitors
- Register patients, collect demographic and billing data, and verify insurance eligibility
- Collect and process patient payments using the Zirmed payment system
- Provide payment estimates and answer patient questions
- Answer phones and assist callers
- Schedule walk-in patient exams
- Prepare exam paperwork and link orders to patient exams
- Obtain or clarify missing orders from referring offices
- Check in interpreters through language services
- Generate exam reports and document, scan, and attach paperwork to patient accession numbers
- Burn exams and reports to CDs or flash drives for patients and referring offices
- Coordinate FedEx next-day mail requests
- Resolve image exceptions and push images to other facilities
- Assist with breast procedure consent forms and medical record requests
- Support mammography and hospital department requests as applicable
- Work with departments to ensure smooth patient flow and care
- Merge accounts, resolve exceptions, and verify ICD-10 codes for walk-in exams
- Rotate to other shifts and locations as needed
- Perform other projects and duties as assigned
Requirements
What you’ll need- High School Diploma/GED required
- One year of clerical experience is preferred
- Anatomy and medical terminology preferred
- Medical office experience preferred
- Understanding of all procedures to be read by radiologist preferred
- Experience with Outlook, Microsoft Office Suite, Workday, Qgenda, Webex, Intellispace PACS, EPIC, PayNav, Medicalis, and Internet/Intranet highly desired
- Must be able to pass a background check required by RCW 43.43.830-840
- Must not be included on the Department of Health & Human Services OIG List of Excluded Individuals
- Eligible employees must be able to pass a post-offer, pre-employment drug test
- Excellent communication and interpersonal skills
- Detail oriented, organized, able to multitask, and able to work in a fast-paced environment
- Ability to maintain confidentiality and follow HIPAA, PHI, health and safety, and company policies
- Ability to access multiple worksites in a timely manner
- Attendance is required