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Client Success Manager, Incentives
Inmar Intelligence. Drive strategy and execution of digital promotions for assigned CPG clients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving digital promotion strategies and executing data-driven campaigns for CPG clients, while maintaining strong client relationships and managing cross-functional collaboration. Proficient in utilizing Salesforce.com and data visualization tools to optimize campaign performance and deliver actionable insights.
Highest-signal resume keywords
Digital Promotion StrategyClient Relationship ManagementSalesforce.com ProficiencyData-Driven Strategic PlanningCampaign Performance Optimization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Visualization ToolsDigital Media MarketingAccount ManagementCampaign Metrics DevelopmentContract Management
Soft Skills
Decision MakingCommunicationCollaborationProblem SolvingTime Management
Tools & Technologies
Salesforce.comGoogle SuiteMicrosoft Suite
Industry Keywords
CPGRetailPromotional ProgramsStakeholder Buy-InMarket Analysis
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Drive strategy and execution of digital promotions for assigned CPG clients
- Work with sales teams on client digital promotion strategies, contract management, renewals, and expansion opportunities
- Develop and execute promotional programs aligned with client KPIs and campaign goals
- Create client-ready assets communicating data-driven recommendations
- Establish and develop trusted, long-term client relationships
- Develop an in-depth understanding of clients’ marketing plans, objectives, strategies, and challenges
- Manage internal and external communications and secure stakeholder buy-in
- Collaborate with Sales, Operations, IT, Promotion Analytics, Marketing, Reporting, Agencies, and client teams to execute digital campaigns
- Identify revenue growth opportunities and resolve issues
- Develop and monitor campaign metrics and recommend optimization actions
- Deliver post-event analysis, campaign recaps, insights, and recommendations
- Maintain expertise in industry trends, technology, best practices, and regulations relevant to digital promotions
- Develop expert knowledge of Inmar’s solutions and connect them to client strategic objectives
- Communicate the value of services to support renewals and increased company value
- Maintain and use current sales materials and update product, tactic, and feature information
- Track estimates/proposals, live offers, purchase orders, billing information, and reporting
- Ensure accuracy of Salesforce.com entries and opportunities in consultation with sales
- Support development and refinement of product and sales materials, including case studies
- Perform other duties as assigned
- Comply with all policies and standards
Requirements
What you’ll need- Bachelors in business, marketing, communications or a related field required
- 1-3 years of related experience, including responsibility for account management; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed for this position required
- Experience in data-driven strategic planning and data sources and visualization tools
- Experience with position marketing or digital media, preferred
- Experience with CPG manufacturers or Retailers, a plus
- Demonstrated experience in expanding business relationships in a highly competitive environment
- Ability to sell across products and a variety of different solutions
- Ability to discern the solution that is best for the customer and the value range they are willing to pay
- Good decision making, knowing when to leverage additional resources to move deals past obstacles
- Proficient with Salesforce.com
- Proficient with Google Suite and Microsoft Suite producing professional business correspondence, proposals and reports
- Ability to prioritize and manage multiple tasks requiring follow-up and meeting deadline(s)
- Must thrive in a fast-paced, dynamic atmosphere
- Must have authorization to work in the U.S. without employer sponsorship now or in the future
- Not eligible for student visa sponsorship, including F-1 OPT or CPT
Benefits
Comp & perks- Medical, Dental, and Vision insurance
- Basic and Supplemental Life Insurance options
- 401(k) retirement plans with company match
- Health Spending Accounts (HSA/FSA)
- Flexible time off and 11 paid holidays
- Family-building benefits, including Maternity, Adoption, and Parental Leave
- Tuition Reimbursement and certification support
- Wellness and Mental Health counseling services
- Concierge and work/life support resources
- Adoption Assistance Reimbursement
- Perks and discount programs
- Annual discretionary bonuses through the Core Company Performance Bonus Plan
- Equity grants, sign-on bonuses, and other tailored incentive opportunities
- Growing Revenue Incentives
- Corporate or VIP Bonuses
- Deferred compensation opportunities