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Senior Manager, Commercial Enablement
Inmar Intelligence. Lead the strategy, operating model, execution, adoption and continuous improvement of the Commercial Conversations capability path for Customer Growth .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales enablement and commercial learning, with a focus on implementing and optimizing revenue intelligence platforms like Gong. Proven ability to lead cross-functional initiatives and connect learning outcomes to business performance.
Highest-signal resume keywords
Sales EnablementCommercial Learning StrategyGong ImplementationChange ManagementCross-Functional Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales MethodologyBehavior ChangeAnalytical SkillsStakeholder ManagementRevenue EnablementCommercial Capability DevelopmentTechnology AdoptionBusiness Workflow TranslationPerformance MeasurementScenario-Based Practice
Soft Skills
Executive CommunicationInfluenceCoaching EffectivenessNegotiationObjection Handling
Tools & Technologies
GongCRMSales Enablement PlatformsAI-Enabled Commercial ToolsVoice of Customer Programs
Industry Keywords
CPGRetailRetail MediaMediaMartechB2B Commercial Environment
About the role
Key responsibilities & impact- Lead the strategy, operating model, execution, adoption and continuous improvement of the Commercial Conversations capability path for Customer Growth
- Strengthen customer interactions across discovery, value-based selling, business impact storytelling, negotiation, objection handling and closing
- Serve as business owner for Gong, embedding revenue intelligence and AI into commercial workflows, coaching and learning
- Own the Commercial Conversations learning strategy and roadmap
- Design scalable learning systems and role-specific learning experiences
- Embed commercial conversation standards into manager coaching, seller development, opportunity execution and business rhythms
- Apply adult learning and change-management principles to create scenario-based practice, coaching and reinforcement
- Establish measures of seller confidence, behavior adoption, coaching effectiveness, customer outcomes and commercial performance
- Own Gong operating model, adoption, governance, training, optimization and value realization
- Translate Gong capabilities into role-based workflows for sellers, managers and cross-functional partners
- Embed scorecards, playbooks, call evaluation, AI-supported self-coaching and evidence-based manager coaching into commercial routines
- Lead cross-functional governance with Revenue Operations, IT, Marketing, Product, Client Success and other stakeholders
- Use Gong interaction data to strengthen learning and surface customer, competitive, product and market insights
- Monitor adoption and usage and maintain a prioritized platform roadmap
- Partner on a connected Commercial Learning experience across capability paths
- Govern learning sequencing, readiness and the commercial learning calendar
- Establish reporting connecting learning and Gong adoption to methodology adherence, coaching activity, ramp time, pipeline, revenue outcomes and customer intelligence use
- Provide senior leaders with recommendations on capability gaps, adoption risks, execution trends and continuous-improvement opportunities
Requirements
What you’ll need- Bachelor's degree; or equivalent combination of education, experience and training
- 7+ years of progressive experience in sales enablement, commercial learning, revenue enablement, sales effectiveness, commercial operations or a related discipline
- Leadership of complex cross-functional initiatives
- Demonstrated expertise in sales methodology, manager coaching, behavior change, change management and commercial capability development
- Experience leading enterprise technology adoption or operating models and translating technology capabilities into repeatable business workflows
- Strong analytical, executive communication, influence and stakeholder-management skills
- Ability to connect adoption and behavior measures to business outcomes
- Experience with Gong or another revenue/conversation intelligence platform, including implementation, governance, enablement or optimization (preferred)
- Experience in CPG, Retail, Retail Media, Media, Martech or another complex B2B commercial environment (preferred)
- Experience with CRM, sales enablement platforms, AI-enabled commercial tools and Voice of Customer or customer-intelligence programs (preferred)
- Candidates must have authorization to work in the U.S. without employer sponsorship now or in the future
- Not eligible for student visa sponsorship, including F-1 OPT or CPT
Benefits
Comp & perks- Medical, Dental, and Vision insurance
- Basic and Supplemental Life Insurance options
- 401(k) retirement plans with company match
- Health Spending Accounts (HSA/FSA)
- Flexible time off and 11 paid holidays
- Family-building benefits, including Maternity, Adoption, and Parental Leave
- Tuition Reimbursement and certification support
- Wellness and Mental Health counseling services
- Concierge and work/life support resources
- Adoption Assistance Reimbursement
- Perks and discount programs
- Annual discretionary bonuses through the Core Company Performance Bonus Plan
- Equity grants, sign-on bonuses, and other tailored incentive opportunities
- Growing Revenue Incentives
- Corporate or VIP Bonuses
- Deferred compensation opportunities