Director – Change Management, Communications

InnovAge

. Lead and steward InnovAge’s enterprise change management program .

Posted 11/11/2026full-timeRemote • Colorado • United StatesLead💰 $136,400 - $177,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading enterprise change management initiatives, utilizing the Prosci ADKAR Model, and developing comprehensive communication strategies. Proven ability to influence stakeholders and manage complex organizational changes while ensuring effective adoption and sustainment.

Highest-signal resume keywords

Prosci Change Management CertificationADKAR Model ApplicationChange Management Program LeadershipExecutive Communication StrategiesStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change Impact AssessmentStakeholder AssessmentReadiness Strategy DevelopmentAdoption MeasurementSustainment PlanningOrganizational Change Capability BuildingInternal Communications OversightGovernance IntegrationChange Saturation IdentificationResistance Management

Soft Skills

Influencing ExecutivesFacilitationConsultingCoaching LeadersCross-Functional Collaboration

Certifications & Qualifications

Prosci Change Management CertificationPMP Certification

Industry Keywords

Organizational DevelopmentHuman ResourcesHealthcare AdministrationTransformation OfficeEnterprise PMOChange Portfolio ManagementOrganizational ReadinessChange Saturation PracticesMulti-Site Operating EnvironmentHighly Regulated Industry Experience

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead and steward InnovAge’s enterprise change management program
Own the enterprise change management framework, methodology, standards, tools, governance, and measurement approach
Partner with the Enterprise PMO, executive sponsors, Human Resources, Learning & Organizational Development, Technology, Clinical and Operational leaders, and other business functions
Build organizational change capability using Prosci ADKAR
Lead change strategy for high-impact enterprise initiatives
Develop change impact, stakeholder, readiness, adoption, and resistance strategies
Ensure major changes have clear implementation, adoption, and sustainment plans
Provide strategic oversight of the Internal Communications function
Establish enterprise communication standards, priorities, channels, and communication rhythms
Oversee employee, executive, and leader communications
Integrate change management into project governance and PMO stage gates
Identify change saturation, competing impacts, dependencies, and adoption risks
Coach executive sponsors and leaders
Develop sponsor activation, leader engagement, and manager cascade strategies
Identify and address employee resistance, adoption barriers, and change fatigue
Measure adoption and implement targeted interventions
Align learning and capability-building with change requirements
Establish readiness, adoption, communication, and sustainment measures
Monitor post-implementation adoption and reinforce change with business owners
Capture lessons learned and continuously improve enterprise change capability

Requirements

What you’ll need

Bachelor’s degree in Organizational Development, Human Resources, Business, Communications, Organizational Psychology, Healthcare Administration, or related discipline
Prosci Change Management Certification and demonstrated experience applying the ADKAR Model
10+ years of progressive experience in change management, organizational effectiveness, communications, transformation, organizational development, or related disciplines
5+ years of leadership experience, including direct people leadership and/or leadership of enterprise-scale programs
Demonstrated experience leading complex, cross-functional organizational change
Experience building, leading, or significantly advancing an enterprise change management program, practice, or Center of Excellence
Demonstrated experience developing executive and employee communication strategies
Experience supporting large technology implementations, organizational redesign, operating-model changes, process transformation, or other significant enterprise initiatives
Demonstrated ability to influence executives and senior leaders in a complex, matrixed organization
Experience developing change impact assessments, stakeholder assessments, readiness strategies, sponsor plans, communication strategies, adoption measures, and sustainment plans
Strong executive communication, facilitation, consulting, and stakeholder-management capability
Demonstrated ability to simultaneously operate at the enterprise-strategy and hands-on execution levels
Preferred: experience partnering directly with an Enterprise PMO or Transformation Office
Preferred: project/program management experience; PMP certification is beneficial
Preferred: healthcare or other highly regulated industry experience
Preferred: experience supporting a geographically distributed, multi-site operating environment
Preferred: experience leading an Internal Communications function
Preferred: experience establishing change portfolio management, organizational readiness, or change-saturation practices

Benefits

Comp & perks

Medical, dental, and vision insurance
Short- and long-term disability insurance
Life insurance and AD&D
Supplemental life insurance
Flexible spending accounts
401(k) savings and company match
Paid time off
Company-paid holidays