Senior Employee Relations Specialist

InnovAge

. Provide expert advice and guidance to managers and employees on complex employee relations issues, including conflict resolution, disciplinary actions, and performance management .

Posted 11/10/2026full-timeRemote • Colorado • United StatesSenior💰 $64,500 - $80,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in employee relations, including conflict resolution, performance management, and compliance with labor laws. Proficient in conducting investigations and developing training programs to enhance workplace morale and communication.

Highest-signal resume keywords

Employee Relations ExpertiseLabor Law ComplianceConflict ResolutionPerformance ManagementInvestigation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee RelationsPerformance ManagementConflict ResolutionInvestigative TechniquesTraining Program DesignAnalytical SkillsCase ManagementHR Policy DevelopmentEmployee Engagement StrategiesMetrics Interpretation

Soft Skills

Interpersonal SkillsCommunication SkillsCollaborationProblem-SolvingUnbiased Judgment

Tools & Technologies

ER Case Management System

Certifications & Qualifications

SHRM-SCPSPHR

Industry Keywords

Employee Relations PracticesLabor LawsHR PoliciesWorkplace MoraleBackground Screening

About the role

Key responsibilities & impact

Provide expert advice and guidance to managers and employees on complex employee relations issues, including conflict resolution, disciplinary actions, and performance management
Conduct thorough investigations into employee complaints and grievances
Collaborate with HR and legal teams to resolve employee relations matters
Monitor labor laws and regulations and ensure compliance
Foster communication between employees and management to address concerns and improve workplace morale
Develop training, tools, templates, processes, and reference materials for the ER COE function
Use the ER Case Management system to store and track case notes
Instruct HRBPs on the case management system, assign cases, and monitor progress
Identify solutions that meet business needs while managing company risk
Guide employees and managers toward resolution of conflicts and issues
Consult with managers on complex performance management matters, including PIPs, exit strategies, and involuntary separations
Monitor trends and recommend remediation actions
Provide input on engagement efforts and remedies
Create and refine company-wide HR policies and consult on non-HR policies
Document and manage employee relations investigations using case management tools
Maintain knowledge of labor laws and employee relations practices across regions and countries
Assist with policies and procedures promoting positive employer-employee relationships and employee engagement
Assist with investigations of misconduct, harassment, discrimination, and other complex employee relations issues
Travel occasionally to InnovAge locations and between local worksites; overnight travel may be required
Perform other duties as assigned or requested

Requirements

What you’ll need

Bachelor's degree in Human Resources, Business Administration, or a related field
Minimum of 5 years of experience in employee relations or a related HR role
Proven track record of handling complex employee relations issues
Strong knowledge of labor laws and regulations
Excellent interpersonal and communication skills
Ability to conduct thorough and unbiased investigations
Proficiency in conflict resolution and performance management
Analytical skills to interpret employee relations metrics and trends
Experience designing and delivering training programs
Ability to work collaboratively with HR and legal teams
Preferred: Advanced degree (MBA, Master’s in HR, MPA, etc.)
Preferred: SHRM-SCP or SPHR
Florida applicants require a background screening through the Florida Care Provider Background Screening Clearinghouse

Benefits

Comp & perks

Medical, dental, and vision insurance
Short- and long-term disability insurance
Life insurance and AD&D
Supplemental life insurance
Flexible spending accounts
401(k) savings plan with company match
Paid time off
Company-paid holidays
Equal opportunity and affirmative action workplace
Patient-centered care model
Occasional travel opportunities to other InnovAge locations