Senior UX Designer

InPost Group

. Improve and reinvent customer-facing solutions serving users in more than 15 countries under the InPost and Mondial Relay brands .

Posted 10/15/2026full-timeRemote • Warsaw • PolandSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in digital product design with a focus on user research, prototyping, and creating high-fidelity visual designs. Proficient in applying human-centered design methodologies and collaborating with cross-functional teams to enhance customer experience in financial services.

Highest-signal resume keywords

Digital Product DesignUser ResearchPrototyping ToolsFinancial Services ExperienceStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User FlowsJourney MapsWireframesHigh-Fidelity Visual DesignInformation ArchitectureUsabilityDesign ProcessesAI Tools in DesignUI SkillsHuman-Centered Design

Soft Skills

CollaborationPassion for DesignAutonomyConstructive CritiqueAdvocacy for Inclusive Design

Tools & Technologies

FigmaAgile MethodologiesData-Informed Design

Industry Keywords

FintechB2B UsersCustomer ExperienceDesign PrinciplesGlobal Scale Solutions

About the role

Key responsibilities & impact

Improve and reinvent customer-facing solutions serving users in more than 15 countries under the InPost and Mondial Relay brands
Improve customer experience and build a best-in-class experience
Establish design principles and frameworks for high-quality, consistent solutions at global scale while considering local market needs
Focus on financial products within InPost Pay, including payments, subscriptions, and future financial services
Act as the voice of users and solve complex problems across websites, mobile applications, and internal tools
Conduct user research to understand customer needs and define opportunities
Create user flows, journey maps, wireframes, and prototypes for stakeholder and user feedback
Create high-fidelity visual design mock-ups consistent with UI guidelines and brand standards
Collaborate with developers, product managers, and stakeholders to deliver design solutions
Advocate for and educate stakeholders on inclusive and accessible design practices
Participate in design team meetings, provide constructive critique, and support fellow designers
Use a data-informed approach by defining and tracking key metrics and communicating design and business impact

Requirements

What you’ll need

5+ years of experience in digital product design, including user research, information architecture, usability, prototyping, and design processes
Sharp, up-to-date UI skills
Experience and understanding of working with financial services, such as banking or fintech
Proven experience using AI tools in the design workflow, such as Claude or similar, with concrete examples
Preferred experience and understanding of working with B2B users
Strong passion for applying and evangelizing human-centered design methodologies within cross-functional teams
Experience with prototyping tools; the company uses Figma
Ability to work autonomously in a responsive, fluid environment
Experience working in agile and fast-paced surroundings
Advanced English skills, spoken and written
Fluent Polish
Strong stakeholder management skills to drive change

Benefits

Comp & perks

Opportunity to work in a diverse, international, and cross-functional environment
Learning from a senior leader and leadership team
Training opportunities for professional development
Excellent working environment
Flexible hours
Flexible/hybrid working model
B2B type of contract
Opportunity to work in a growing company with opportunities in several European locations
Opportunity to contribute to sustainability, convenient deliveries, and the circular economy