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Inpro

Strategic Customer Development Manager

Inpro

. Develop and execute sales strategies that expand commercial window shade sales and deliver profitable growth .

Posted 10/22/2026full-timeRemote • Wisconsin • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing sales strategies that drive profitable growth, alongside strong leadership and coaching abilities to enhance team performance and accountability. Proficient in creating effective training programs and onboarding processes to support dealers and channel partners.

Highest-signal resume keywords
Strategic Accounts ManagementSales Strategy DevelopmentDealer Recruitment and DevelopmentLeadership and CoachingCRM Systems Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales Strategy ExecutionProduct Training DevelopmentPerformance Metrics AnalysisCustomer OnboardingSales Reporting
Soft Skills
Communication SkillsRelationship BuildingNegotiation SkillsPresentation SkillsAccountability
Tools & Technologies
CRM SystemsSales Reporting Tools
Industry Keywords
Commercial Window ShadesBuilding ProductsChannel SalesBusiness DevelopmentCommercial Construction

About the role

Key responsibilities & impact
  • Develop and execute sales strategies that expand commercial window shade sales and deliver profitable growth
  • Build and strengthen relationships with strategic and national accounts to identify new business opportunities
  • Collaborate with affiliated national accounts teams and internal partners to maximize sales opportunities
  • Monitor sales performance, identify growth opportunities, and implement strategies to achieve business objectives
  • Identify, recruit, and develop new dealers and channel partners to expand market reach
  • Create structured development plans guiding partners from onboarding through first order, repeat purchases, and independent selling
  • Provide hands-on support during initial sales opportunities
  • Design, deliver, and continuously improve customer and dealer onboarding programs
  • Develop training on product selection, applications, specifications, measuring, quoting, ordering, installation resources, and service processes
  • Create training guides, recorded modules, and other customer resources with internal experts
  • Evaluate customer readiness, track onboarding success, and improve the customer experience
  • Measure program effectiveness using time to first order, repeat purchases, and order accuracy
  • Provide leadership, coaching, and performance guidance to a Corporate Accounts Sales Representative
  • Partner with Sales, Customer Service, and other internal teams to ensure a seamless customer experience
  • Establish goals, monitor results, promote accountability, and drive continuous improvement
  • Resolve challenges and support long-term customer and stakeholder success

Requirements

What you’ll need
  • Proven success in strategic accounts, national accounts, channel sales, or business development, ideally within commercial window shades, building products, or a related industry
  • Experience developing and executing sales strategies that produce measurable, profitable growth
  • Demonstrated ability to create and deliver effective product training, customer onboarding, or sales development programs
  • Experience recruiting, developing, and supporting dealers, distributors, or channel partners
  • Strong leadership and coaching skills with the ability to motivate others and drive accountability
  • Excellent communication, presentation, relationship-building, and negotiation skills
  • Ability to manage multiple priorities, analyze performance metrics, and execute projects successfully
  • Proficiency with CRM systems, sales reporting tools, and related business technology
  • Willingness to travel as needed to support customer relationships and business development initiatives
  • Knowledge of commercial construction, architectural products, or the window shade industry is a plus

Benefits

Comp & perks
  • Full-time remote work arrangement
  • Opportunity to shape customer development, strengthen partnerships, and grow the commercial window shade business
  • Leadership, coaching, and performance-development responsibilities
  • Collaborative work with Sales, Customer Service, affiliated national account teams, and internal partners