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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in high-level administrative support, including executive scheduling, travel logistics coordination, and compliance documentation management. Proficient in utilizing AI productivity tools and Microsoft 365 to optimize workflows and enhance operational efficiency.
Highest-signal resume keywords
Executive Support ExperienceAI Productivity Tools ProficiencyHIPAA Compliance AwarenessHealthcare Administration ExperienceAdvanced Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Scheduling ManagementTravel Logistics CoordinationCompliance Documentation ManagementOperational Spreadsheet OptimizationStandard Operating Procedures Documentation
Soft Skills
Critical ThinkingStructured Problem SolvingAdaptabilityCommunication Skills
Tools & Technologies
ClaudeMicrosoft 365OutlookExcelWord
Certifications & Qualifications
HIPAA Compliance Training
Industry Keywords
Healthcare AdministrationMedical StaffingFacility Management
About the role
Key responsibilities & impact- Triage high-volume email traffic, manage complex scheduling, protect the executive's time, and flag urgent action items
- Coordinate end-to-end travel logistics, including flights, ground transport, and itinerary schedules
- Support new hire onboarding processes, including benefits administration, health insurance enrollment, and 401(k) setup coordination
- Monitor medical and facility license renewal dates, track deadlines, and maintain compliance documentation for managed facilities
- Maintain, structure, and optimize operational spreadsheets and dashboards to provide visibility into company metrics
- Document recurring workflows into standard operating procedures and leverage Claude/AI tools to optimize administrative procedures
- Communicate directly with vendors, coordinate and schedule provider interviews, and follow up on outstanding deliverables
- Provide high-level administrative support and operational and personal coordination for the founder
Requirements
What you’ll need- 2 to 5 years of proven experience supporting senior executives or business owners in a high-level administrative capacity
- Native or first-language-level English fluency (C1 required) with polished, nuanced verbal and written communication
- Demonstrated ability to bring critical thinking and structured solutions rather than relying solely on direct instruction
- Comfortable balancing executive-level business support with daily operational and personal coordination tasks
- Hands-on experience or rapid adaptability using AI productivity tools, specifically Claude, for drafting, data formatting, and process creation
- Ability to operate reliably within secure systems for sensitive business records, credential managers, and spend-controlled purchasing tools
- Familiarity with or willingness to obtain HIPAA awareness/compliance training
- Prior experience in healthcare administration, medical staffing, or facility management is preferred
- Proficiency with Claude, Microsoft 365, Outlook, Excel, and Word
- Based in South Africa or LATAM
- Availability Monday to Friday, 9:00 AM to 5:00 PM Eastern Time (ET)
