Customer Implementation Manager – API & SDK

Insider One

. Proactively engage with customer technical decision-makers and influencers .

Posted 9/17/2026full-timeRemote • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in consultative technical deployment, architecture, and implementation of distributed applications, with a strong focus on cloud and hybrid infrastructures. Proven ability to build relationships with senior IT executives and guide customer strategies for digital transformation.

Highest-signal resume keywords

Consultative Technical DeploymentCloud And Hybrid InfrastructuresJavaScript, jQuery, HTML, CSSSaaS And Marketing SolutionsBilingual Communication Skills (English And German)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Deployment ProjectsArchitecture DesignImplementation SupportData Workshop FacilitationTroubleshooting Technical IssuesConfiguration ChangesSample CodingAPIs And SDKsDatabase TechnologiesValue Optimization

Soft Skills

Outstanding Verbal CommunicationWritten Communication SkillsLeadership And InfluenceCollaboration With TeamsProblem-Solving

Certifications & Qualifications

Bachelor's Degree In Computer Science

Industry Keywords

Digital TransformationTechnical RelationshipsHighly Distributed ApplicationsProduct CommandTechnical Domain Knowledge

Tech Stack

Tools & technologies

CloudJavaScriptjQuery

About the role

Key responsibilities & impact

Proactively engage with customer technical decision-makers and influencers
Use customer business, industry, needs, competitive landscape, and priorities to support digital transformation
Run data workshops to create solution implementation plans aligned with customer goals and technical environments
Drive pilots, proofs of concept, and value optimization toward productive deployments
Troubleshoot technical issues during implementation and ongoing campaign deployment
Identify, escalate, and resolve technical blockers, including configuration changes and sample coding
Collaborate with product and support teams to remediate blockers
Apply best practices to guide customer strategy and future growth for Insider One solutions

Requirements

What you’ll need

Bachelor's degree in Computer Science or a related field
Minimum 5 years of experience in consultative/complex technical deployment projects, architecture, design, implementation, and/or support of highly distributed applications
Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts
Outstanding verbal and written communication skills, with ability to orchestrate, lead, and influence virtual teams
Extensive technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management
Familiarity, awareness, or strong working knowledge of JavaScript, jQuery, HTML, CSS, REST, XML, and database technologies
Strong product command and technical domain knowledge of SaaS, Marketing, Mobile Applications, APIs, SDKs, or Programming
Strong communication skills in English and German

Benefits

Comp & perks

Be part of a diverse team with 50+ nationalities
Internal trainings covering AI fundamentals, coding, foreign languages, and personal development skills
Access to Spotify, LinkedIn Learning, Blinkist, and MasterClass
Eligibility-based ESOP share ownership
Rewarding referral bonuses
Volunteering and purpose-driven social impact projects
Global retreats and team-building activities
Equal opportunity, zero-discrimination workplace