Insider One

Account Manager

• Work with Insider global offices to improve partnership practices, grow the partner portfolio, create go-to-market plans, drive expansion opportunities, and manage and grow partnerships
• Manage the pipeline and generate leads for Insider global offices and the Insider Partner Network
• Support the Partnership Manager with partner onboarding and provide updates about partnership processes of global offices
• Develop success plans to ensure agency-wide adoption and expansion of Insider for partners’ end clients
• Collaborate with Sales, Marketing, and Partner Success teams to grow Insider channels
• Negotiate partnership terms and present the Insider Partner Programme
• Become an expert on the Insider platform, optimization best practices, complementary marketing technologies, product roadmap, and company vision
• Hold weekly/monthly meetings with global offices, gather updates, satisfy needs, and manage and encourage deployment of the Insider Partner Programme

Partnership Manager – DACH

Project Manager

• Serve as the face of Insider One to clients and bridge client needs with the company’s technology
• Help clients understand their needs and match them with relevant features and products
• Ensure clients maximize use of Insider One’s technology
• Monitor and facilitate customer adoption
• Collaborate with engineers, developers, and product specialists to provide technical support
• Develop and maintain key account plans and identify opportunities to increase client value
• Provide feedback on market trends, unmet needs, and partnership opportunities
• Establish trusted-adviser relationships and ensure customer satisfaction
• Plan strategies to help customers meet objectives and drive resolution of escalated issues
• Contribute product ideas to influence the product roadmap

Customer Project Manager

Implementation Specialist

• Proactively engage with customer technical decision-makers and influencers
• Use customer business, industry, needs, competitive landscape, and priorities to support digital transformation
• Run data workshops to create solution implementation plans aligned with customer goals and technical environments
• Drive pilots, proofs of concept, and value optimization toward productive deployments
• Troubleshoot technical issues during implementation and ongoing campaign deployment
• Identify, escalate, and resolve technical blockers, including configuration changes and sample coding
• Collaborate with product and support teams to remediate blockers
• Apply best practices to guide customer strategy and future growth for Insider One solutions

Customer Implementation Manager – API & SDK

Marketing

• Build and own the marketing strategy and execution for LATAM with global marketing and local sales teams
• Increase awareness, drive engagement, generate leads, and support conversion rates
• Manage local marketing activities including demand generation, ABM, events, customer marketing, web, content, and PR
• Own and improve the Latin America website to increase traffic and lead conversions
• Own event marketing program calendars and organize company and industry events
• Manage event projects from speaker recruitment through logistics
• Create locally relevant sales and campaign assets such as case studies, whitepapers, and guides
• Work closely with sales to measure program performance and lead quality

Partnership Manager – DACH

Customer Project Manager

Customer Implementation Manager – API & SDK

Field Marketing Manager