Client Liaison

Insperity

. Create a positive client experience for external and internal customers .

Posted 9/15/2026full-timeJericho • New York • United StatesMid-LevelSenior💰 $65,320 - $74,348 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing service strategy plans while fostering positive client relationships. Proficient in coordinating service delivery and troubleshooting complex client issues across multiple locations.

Highest-signal resume keywords

Client Experience ManagementService Strategy DevelopmentStakeholder Partnership DevelopmentClient Relationship ManagementProblem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Service Strategy PlanningClient Needs AnalysisCorrective Action PlanningProcess DevelopmentService Delivery Coordination

Soft Skills

CommunicationTeam LeadershipClient EducationInterpersonal Skills

Tools & Technologies

Insperity Technical Applications

Industry Keywords

Small to Medium-Sized Business OperationsClient Review MeetingsTrusted-Advisor RelationshipsService Information Interpretation

About the role

Key responsibilities & impact

Create a positive client experience for external and internal customers
Develop, monitor, complete, and deliver service strategy plans for the client base
Facilitate client review meetings with team members
Coordinate service delivery and action plans based on client review outcomes
Troubleshoot situations and educate clients
Develop partnerships with stakeholders and solicit referrals
Develop executable, realistic, and results-oriented systems, processes, and plans
Align Insperity services with client needs and small to medium-sized business operations
Lead client/team meetings and planning processes
Oversee development and facilitation of client service strategy plans
Develop and maintain trusted-advisor relationships with client owners, appointed contacts, and on-site supervisors
Analyze client concerns and develop corrective action plans
Assist clients with obtaining and interpreting service information
Participate in prospect meetings with sales and service team members
Coordinate service delivery across multiple locations and Insperity departments
Support departments with technical or complex client issues
Educate clients and new team members on Insperity technical applications and product offerings

Requirements

What you’ll need

High School Diploma or equivalent is required
Bachelor's Degree is preferred
Three to five years of experience is required
Travel up to 20% of time

Benefits

Comp & perks

Flexible work arrangements
Continuous learning programs
Mentorship opportunities
Ongoing training
Generous paid time off
Medical benefits
Dental benefits
Vision benefits
Health and wellness support
Paid volunteer hours