HCM Analyst I

Insperity

. Deliver product implementation and support activities for Insperity HCM products and software as a service .

Posted 10/6/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HRMS product implementation and systems integration, with a strong focus on customer relationship management and effective communication. Proficient in configuring software solutions to enhance HR, payroll, and benefits workflows while ensuring compliance with tax regulations.

Highest-signal resume keywords

HRMS Product ImplementationSystems IntegrationCustomer Relationship ManagementPayroll KnowledgeInterpersonal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software ConfigurationTax Rules InterpretationFunctional Specifications DocumentationProject ManagementPayroll ReportingBenefits AdministrationTime and Attendance SystemsAccounting FundamentalsCustomer TrainingWorkflow Streamlining

Soft Skills

Interpersonal CommunicationTime ManagementOrganizational SkillsCustomer RelationsMulti-tasking

Tools & Technologies

ISolved Platform

Industry Keywords

HCM ProductsEnterprise-Class HRMSBest PracticesCustomer SatisfactionProject Deliverables

About the role

Key responsibilities & impact

Deliver product implementation and support activities for Insperity HCM products and software as a service
Coordinate with Insperity’s internal project management team to perform assigned tasks and meet project deadlines
Consult with customer decision makers regarding HR guidelines, reporting needs, payroll, benefits, and time setup
Advise clients on implementation strategies and best practices
Conduct discovery sessions and document functional specifications using the Project Scope Document
Configure software to streamline client HR, payroll, time, and benefits workflows
Provide administrative-level user training on the iSolved platform
Facilitate client status update calls and identify issues, escalations, and best-practice recommendations
Maintain customer service standards to support satisfaction and retention
Champion customer needs through resolution of open integration issues
Develop customer relationships to integrate project deliverables and meet project goals
Stay current on products, industry trends, and customer training needs
Gather product and software feedback and recommend improvements to product and leadership teams

Requirements

What you’ll need

High School Diploma or equivalent is required
Bachelor’s Degree is preferred
Three years of experience in systems integration or enterprise-class HRMS product implementation is required
Ability to interpret tax rules on the state, federal and local level for software configuration
Basic understanding of cross-departmental systems integration including time and attendance, and benefits
Demonstrated interpersonal communication skills to interface with peers, leadership and customers
High level of comfort conducting customer facing meetings
Excellent written communication skills
Ability to communicate technical and project information in a business context
Demonstrated track record in delivering quality, on-time business solutions to a diverse customer base
Functional human resources and payroll knowledge within a business setting
Ability to multi-task and manage specific tasks to completion with minimal direction
Understanding of accounting fundamentals and payroll/human resources best practices
Basic understanding of tax setup and requirements at the Federal, State and local level
Demonstrated understanding of payroll and human resources reporting for application in a business setting
Strong customer relations, time management and organizational skills

Benefits

Comp & perks

Flexibility and work-life balance
Continuous learning programs
Mentorship opportunities
Ongoing training
Generous paid time off
Medical benefits
Dental benefits
Vision benefits
Health and wellness support
Paid volunteer hours