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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in implementing and supporting HRMS solutions, particularly Insperity Workday, while maintaining strong customer relationships and delivering tailored training. Proficient in configuring and optimizing workflows related to HR, payroll, and talent management.
Highest-signal resume keywords
Workday ImplementationSQL Database ExperienceHR/Payroll Process KnowledgeCustomer RelationsProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Systems IntegrationWorkflow ConfigurationData ValidationTestingDocumentation
Soft Skills
Interpersonal SkillsTime ManagementOrganizational SkillsWritten CommunicationVerbal Presentation
Tools & Technologies
HRMSPayroll SystemsTime Tracking SystemsTalent Management SystemsLearning Management Systems
Certifications & Qualifications
Workday CertificationCertified Payroll Professional (CPP)
Industry Keywords
Human Capital ManagementCustomer TrainingData ConversionOnboardingClient Satisfaction
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Deliver product implementation and support activities for Insperity Workday and custom-designed software
- Consult with customer key decision makers on human capital management system configuration and needs
- Configure, document, test and validate HR, payroll, compensation, time tracking, absence, talent, recruiting, learning, benefits, security and reporting workflows
- Optimize client systems with tax rules, time and attendance plan rules and accrual options
- Lead project planning meetings with clients and internal partners
- Design customized customer training on software functionality
- Travel to designated client sites for training
- Maintain customer service standards to support satisfaction and retention
- Champion customer needs through resolution of data conversion and onboarding issues
- Develop customer relationships to integrate deliverables and meet business goals and project metrics
- Keep current on products, industry trends and customer training needs
- Manage client training materials
Requirements
What you’ll need- Bachelor’s Degree in Management Information Systems or a related field or four years of related experience is required
- Three to five years of experience in systems integration or enterprise-class HRMS product implementation is required
- Solid interpersonal skills to interface with co-workers and customers
- Excellent written & verbal presentation skills
- Experience in communicating technical and project information in a business context
- Demonstrated track record in delivering quality, on-time business solutions to a diverse customer base
- Ability to multi-task and manage specific tasks to completion with minimal direction
- SQL or FoxPro database experience
- Strong customer relations, time management and organizational skills
- HR/Payroll process knowledge
- Certification in Workday is preferred
- Certified Payroll Professional (CPP) is preferred
Benefits
Comp & perks- Flexibility and work-life balance
- Continuous learning programs
- Mentorship opportunities
- Ongoing training
- Generous paid time off
- Medical, dental and vision benefits
- Health & wellness support
- Paid volunteer hours