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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in systems integration and enterprise-class HRMS product implementation, with a strong focus on human resources, payroll, and benefits workflows. Proven ability to communicate effectively with clients and stakeholders while delivering quality business solutions.
Highest-signal resume keywords
Systems Integration ExperienceHRMS Product ImplementationCustomer Relationship ManagementInterpersonal Communication SkillsPayroll Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software ConfigurationFunctional Specifications DocumentationTax Rules InterpretationCross-Departmental Systems IntegrationPayroll ReportingHuman Resources Best PracticesTime ManagementOrganizational SkillsProject ManagementCustomer Training
Soft Skills
Interpersonal CommunicationCustomer RelationsMulti-TaskingWritten CommunicationProblem-Solving
Tools & Technologies
ISolved Platform
Industry Keywords
Human ResourcesPayrollBenefitsTime SetupCustomer SatisfactionIntegration IssuesBusiness GoalsIndustry TrendsDiscovery SessionsProject Deliverables
About the role
Key responsibilities & impact- Coordinate with Insperity’s internal project management team to perform assigned tasks and meet project deadlines.
- Consult with customer key decision makers regarding human resource guidelines, reporting needs, and payroll, benefits, and/or time setup.
- Advise clients on implementation strategies and best practices.
- Conduct discovery sessions and document functional specifications using the Project Scope Document.
- Configure software to streamline client human resources, payroll, time, and benefits workflows.
- Provide administrative-level user training on the iSolved platform.
- Facilitate client status update calls and identify issues, escalations, and best-practice recommendations.
- Maintain customer service standards to support customer satisfaction and retention.
- Champion customer needs through resolution of open integration issues.
- Develop customer relationships to integrate project deliverables and meet business goals and metrics.
- Stay current on products, industry trends, and customer training needs.
- Gather product/software feedback and recommend improvements to product and leadership teams.
Requirements
What you’ll need- High School Diploma or equivalent is required.
- Bachelor’s Degree is preferred.
- Three years of experience in systems integration or enterprise-class HRMS product implementation is required.
- Ability to interpret tax rules on the state, federal and local level for software configuration.
- Basic understanding of cross-departmental systems integration including time and attendance, and benefits.
- Demonstrated interpersonal communication skills to interface with peers, leadership and customers.
- High level of comfort conducting customer-facing meetings.
- Excellent written communication skills.
- Ability to communicate technical and project information in a business context.
- Demonstrated track record in delivering quality, on-time business solutions to a diverse customer base.
- Functional human resources and payroll knowledge within a business setting.
- Ability to multi-task and manage specific tasks to completion with minimal direction.
- Understanding of accounting fundamentals and payroll/human resources best practices.
- Basic understanding of tax setup and requirements at the Federal, State and local level.
- Demonstrated understanding of payroll and human resources reporting for application in a business setting.
- Strong customer relations, time management and organizational skills.
Benefits
Comp & perks- Flexibility and work-life balance
- Continuous learning programs
- Mentorship opportunities
- Ongoing training
- Generous paid time off
- Medical benefits
- Dental benefits
- Vision benefits
- Health and wellness support
- Paid volunteer hours
