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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in Human Resources operations, including HR compliance, employee relations, and strategic client relationship management. Proven ability to analyze data, implement organizational strategies, and deliver training while guiding HR teams and collaborating with internal stakeholders.
Highest-signal resume keywords
HR ComplianceClient Relationship ManagementData AnalysisTraining DevelopmentHuman Resources Operations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HR GeneralistHR Business PartnerPerformance ManagementEmployee RelationsLegislation InterpretationWage and Hour RegulationsMulti-State HR ExperienceOrganizational DevelopmentProcess ImprovementMatrixed Environment Experience
Soft Skills
Client AdvisingNegotiationInfluencingCollaborationCommunication
Tools & Technologies
HR Management SystemsData Management DatabasesInsperity TechnologiesDE&I ToolsCompensation Tools
Industry Keywords
Human ResourcesEmployee BenefitsFLSA AdministrationBackground ScreeningCenters of Excellence
About the role
Key responsibilities & impact- Manage assigned clients, including complex clients, contributing to their success, growth, satisfaction, and retention
- Develop and maintain strategic client relationships and provide HR guidance and value-added solutions
- Advise clients on HR compliance, business goals, employee relations, legislation, benefits, wage and hour regulations, and performance management
- Interpret HR policies and employment laws across all 50 states
- Engage with internal support teams including DE&I, Compensation, EEO, Payroll, FLSA Administration, Background Screening, Benefits, and Centers of Excellence
- Analyze data and statistics to identify trends and recommend policies and activities
- Facilitate client training
- Collaborate with clients and Account Executives on HR goals aligned with business objectives
- Implement client people, organizational structure, and leadership development strategies
- Document client interactions in management systems and databases
- Guide HR Representatives/Data Support Specialists, HR Specialists, and Account Executives
- Pilot internal tools and provide feedback
- Participate in or lead project teams and focus groups
- Deliver training and development opportunities for internal partners and peers
- Act as a subject matter expert on processes, projects, or tools
- Identify process improvement and collaboration opportunities across the company
- Support the Sales organization and participate in prospect meetings
- Advise, negotiate, and influence clients toward HR compliance and business goals
- Create content and host knowledge-sharing sessions
- Consult with clients on Insperity and approved partner technologies
Requirements
What you’ll need- Bachelor's Degree in Human Resources, Business Administration or a related field or equivalent work experience is required
- Eight or more years of end-to-end Human Resources operations experience required, with a focus on HR Generalist, HR Business Partner, or Manager roles
- Prior experience in multi-state companies with at least 500 employees is required
- Experience operating in a matrixed environment is preferred
- Travel up to 30% by car, mass transit, or plane
Benefits
Comp & perks- Flexibility and work-life balance
- Continuous learning programs
- Mentorship opportunities
- Ongoing training
- Generous paid time off
- Medical benefits
- Dental benefits
- Vision benefits
- Health and wellness support
- Paid volunteer hours