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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in instructional design and project management, with a strong ability to create effective training solutions tailored to business needs. Proficient in collaborating with cross-functional teams and managing multiple workstreams while ensuring high-quality deliverables.
Highest-signal resume keywords
Instructional Design ExperienceProject Management SkillsNeeds AnalysisLearning Management Systems FamiliarityVisual Design Principles
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Instructional DesignNeeds AnalysisProject ManagementEvaluation MethodsVisual Design PrinciplesScripting and Directing Video ShootsAuthoring ToolsTraining Curriculum DevelopmentE-Learning DevelopmentFacilitator Guide Creation
Soft Skills
Critical ThinkingDecision MakingInterpersonal SkillsOrganizational SkillsTime Management
Tools & Technologies
Learning Management SystemsStorylineProject Management SoftwareVideo Production ToolsCollaboration Tools
Industry Keywords
QSRRetailRestaurant ManagementTraining AccountabilityCorporate Training
About the role
Key responsibilities & impact- Utilize instructional design and consulting skills to design training solutions supporting the business, franchises, and employees
- Design e-Learning from ideation through storyboarding and development
- Design and develop instructor-led training curricula, including facilitator guides and participant materials
- Collaborate with field learning on implementation
- Project manage and collaborate with project leads, internal clients, subject matter experts, and third-party vendors
- Work independently and as a team member using discretion, critical thinking, and sound judgment
- Collaborate on training communication and marketing strategy for course releases and updates
- Work with cross-functional partners on training deliverables plans
- Manage deliverables and project team members through delivery
- Travel by car and air as needed for offsite meetings and restaurant training engagements
Requirements
What you’ll need- Bachelor’s Degree or equivalent years’ experience
- 5+ years demonstrable instructional design experience designing formal learning solutions in various delivery formats
- Ability to conduct needs analysis to design training for specific audiences in alignment with business needs
- Critical thinking and decision making, balancing creativity with business needs
- Familiarity with conducting all levels of evaluation to assess training usage, impact, and ROI
- Project management skills, including managing multiple workstreams and cross-functional partners, vendors, milestones, budget, and timelines
- Experience applying visual design principles, scripting and directing video shoots, and managing outside contractors/vendors
- Portfolio of recent work required during the interview process
- Comfort with ambiguity, shifting priorities, and multiple workstreams
- Ability to work in corporate senior leadership and restaurant employee environments
- Exceptional interpersonal and communication skills
- Strong organizational and time management skills
- Ability to work independently and collaboratively in a fast-paced environment
- Flexibility to adapt to varied and changing systems and technologies
- Self-starter with a desire to impact change and drive business and franchisee performance
- Experience coaching junior team members
- Familiarity with Learning Management Systems
- Familiarity with authoring tools such as Storyline
- Experience within QSR, retail, or general operations is a plus
- Restaurant or retail management experience with training accountability is a plus
Benefits
Comp & perks- Car and air travel as needed to attend offsite meetings and training engagements
- 10-20% travel
