Associate Product Operations Manager

Instacart

. Own PCR intake end-to-end, including validating problem statements and assessing routing .

Posted 10/13/2026full-timeRemote • United StatesMid-Level💰 $111,000 - $140,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product operations and project management, with a strong focus on analytical skills and the use of AI-driven tools to enhance operational efficiency. Proficient in SQL, Excel, and project management tools like Jira, with a collaborative approach to stakeholder engagement.

Highest-signal resume keywords

Product OperationsProject ManagementSQLJiraAI-Driven Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product OperationsProject ManagementSQLAnalytical SkillsExcelGoogle Sheets

Soft Skills

CollaborationEffective CommunicationCustomer Advocacy

Tools & Technologies

JiraAI-Assisted Drafting ToolsAutomation Tools

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Product Enablement PackagesTriageCustomer SignalsQuality DataCross-Domain Insights

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own PCR intake end-to-end, including validating problem statements and assessing routing
Handle Tier 2 triage beyond automated-system resolution
Write and maintain Product Enablement Packages using AI-assisted drafts
Drive launch readiness and coordinate with stakeholders
Summarize customer signals and quality data for intelligence work
Run PRDs through the PRD enabler and deliver clearly framed results to POMs and Product
Surface cross-domain insights to the Horizontal per deployment
Use AI for triage, drafting, research, and onboarding, editing outputs before sharing
Rotate every 6–12 months across Consumer, Shopper, and Enterprise vertical pods
Build cross-domain product sense for future cluster ownership

Requirements

What you’ll need

Bachelor’s degree or equivalent practical experience
4+ years in product operations, project management, business analytics, or related field
Hands-on experience with Jira or a similar project management tool
Strong analytical skills
Hands-on experience in SQL
Proficiency with Excel and/or Google Sheets
Demonstrated use of AI-driven or automation tools to streamline operations
Ability to collaborate across functions, communicate effectively, and advocate for customers

Benefits

Comp & perks

New hire equity grant
Annual refresh equity grants
Flexible work location options, including home, office, or coffee shop
Regular in-person events
Market-competitive compensation and benefits