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Instacart

Billing Operations Associate

Instacart

. Own the end-to-end billing lifecycle across Instacart's retail partner portfolio .

Posted 9/22/2026full-timeRemote • United StatesJuniorMid-Level💰 $28 - $36 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in billing operations and accounts receivable management, with a strong focus on accurate invoicing processes and compliance with established controls. Proficient in utilizing ERP systems and data tools to support high-volume billing cycles and cross-functional collaboration.

Highest-signal resume keywords
Billing Operations ExperienceExpert Proficiency With Google SheetsFamiliarity With Oracle ERP SystemsStrong Attention To DetailClear Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Invoicing ProcessesAccounts ReceivableOrder-To-CashCredit MemosDebit MemosRefund ProcessingBI ToolsSQLAI ToolingBilling Models
Soft Skills
Professional CommunicationSelf-StarterOwnershipCross-Functional Collaboration
Tools & Technologies
Microsoft ExcelGoogle SheetsOracleSalesforceAlteryx
Industry Keywords
Billing LifecycleSOPsInternal ControlsAudit SupportCommercial Contracts

Tech Stack

Tools & technologies
ERPOracleSQL

About the role

Key responsibilities & impact
  • Own the end-to-end billing lifecycle across Instacart's retail partner portfolio
  • Execute monthly billing cycles accurately and on time
  • Calculate, generate, and deliver invoices via email and third-party portals such as Ariba
  • Process credit memos, debit memos, and refunds according to approved requests
  • Build and maintain Oracle workbooks for new and amended contracts
  • Review commercial contracts to identify billing requirements
  • Validate billing language with senior team members as needed
  • Complete peer reviews of invoice calculations
  • Respond to billing inquiries and escalate complex disputes appropriately
  • Support audit requests and complete ad hoc projects
  • Follow established SOPs and internal controls for compliant billing operations

Requirements

What you’ll need
  • 2+ years of experience in billing operations, accounts receivable, order-to-cash, or a similar role
  • Foundational understanding of invoicing processes, ERP workflows, and AR fundamentals
  • Strong attention to detail and ability to manage high-volume workloads accurately
  • Expert proficiency with Google Sheets and Microsoft Excel
  • Familiarity with Oracle or similar ERP systems
  • Familiarity with Salesforce or similar CRM
  • Clear and professional communication skills with ability to work cross-functionally
  • Ability to follow defined processes and controls while knowing when to escalate
  • Self-starter who takes ownership and delivers on commitments
  • Experience with BI or data tools such as Alteryx or SQL (preferred)
  • Experience or aptitude with AI tooling (preferred)
  • Familiarity with marketplace, subscription, or advertising billing models (preferred)
  • Exposure to Finance, Legal, or Sales teams in a cross-functional capacity (preferred)

Benefits

Comp & perks
  • Flexible work location: home, office, or favorite coffee shop
  • Regular in-person events to build community
  • New hire equity grant
  • Annual refresh grants
  • Market-competitive compensation and benefits