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Instacart

Billing Operations Associate

Instacart

. Own the end-to-end billing lifecycle across Instacart's retail partner portfolio .

Posted 9/22/2026full-timeRemote • CanadaJuniorMid-Level💰 CA$72,000 - CA$76,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the billing lifecycle, including invoicing processes and accounts receivable, while ensuring accuracy and adherence to established controls. Proficient in utilizing ERP systems like Oracle and tools such as Google Sheets and Microsoft Excel to support high-volume billing operations.

Highest-signal resume keywords
Billing Operations ExperienceInvoicing ProcessesOracle ERP ProficiencyGoogle Sheets ExpertiseAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Billing Lifecycle ManagementAccounts ReceivableInvoicingCredit Memos ProcessingDebit Memos ProcessingRefund ProcessingERP WorkflowsOrder-to-CashContract ReviewAudit Support
Soft Skills
Clear CommunicationCross-Functional CollaborationSelf-StarterOwnershipProblem-Solving
Tools & Technologies
OracleGoogle SheetsMicrosoft ExcelSalesforce
Industry Keywords
B2BMarketplaceSaaSSOPsInternal Controls

Tech Stack

Tools & technologies
ERPOracle

About the role

Key responsibilities & impact
  • Own the end-to-end billing lifecycle across Instacart's retail partner portfolio
  • Execute monthly billing cycles accurately and on time
  • Calculate, generate, and deliver invoices via email and third-party portals such as Ariba
  • Process credit memos, debit memos, and refunds according to approved requests
  • Build and maintain Oracle workbooks for new and amended contracts
  • Review commercial contracts to identify billing requirements
  • Validate billing language with senior team members as needed
  • Complete peer reviews of invoice calculations
  • Respond to billing inquiries and escalate complex disputes appropriately
  • Support audit requests and complete ad hoc projects
  • Follow established SOPs and internal controls

Requirements

What you’ll need
  • 2+ years of experience in billing operations, accounts receivable, order-to-cash, or a similar role, preferably in a B2B tech, marketplace, or SaaS environment
  • Foundational understanding of invoicing processes, ERP workflows, and AR fundamentals
  • Strong attention to detail with the ability to manage high-volume workloads accurately
  • Expert proficiency with Google Sheets and Microsoft Excel
  • Familiarity with Oracle or similar ERP systems
  • Familiarity with Salesforce or similar CRM
  • Clear and professional communication skills with the ability to work cross-functionally
  • Ability to follow defined processes and controls while knowing when to escalate
  • Self-starter who takes ownership and delivers on commitments

Benefits

Comp & perks
  • New hire equity grant
  • Annual refresh grants
  • Flexible choice of work location from home, office, or coffee shop
  • Regular in-person events
  • Market-competitive compensation and benefits