Public Engagement Manager

Instacart

. Establish a structured cohort of Instacart shopper and customer advocates across priority Midwest, mid-Atlantic, and Southern markets .

Posted 10/16/2026full-timeRemote • United StatesMid-LevelSenior💰 $128,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in grassroots organizing and community engagement, leveraging digital strategies and advocacy platforms to mobilize and develop advocate networks effectively. Proven ability to track campaign performance and apply insights for continuous improvement while managing multiple projects in dynamic environments.

Highest-signal resume keywords

Grassroots OrganizingCommunity EngagementDigital StrategyCampaign Performance TrackingCRM Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Grassroots Mobilization StrategiesDigital Organizing SkillsEmail ProgramsSMS ProgramsOrganic Social EngagementProject ManagementPolitical MonitoringAdvocacy PlatformsTraining and DevelopmentPerformance Improvement

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationProactive Self-StarterCollaborationAdaptability

Tools & Technologies

QuorumCRM SystemsSlackGoogle WorkspaceAI Tools

Industry Keywords

Political CampaignsPublic AffairsGig EconomyLaborFood AccessTech Policy

About the role

Key responsibilities & impact

Establish a structured cohort of Instacart shopper and customer advocates across priority Midwest, mid-Atlantic, and Southern markets
Build community through regular in-person and virtual touchpoints
Use email, SMS, organic social, and other digital channels to drive grassroots engagement
Establish benchmarks, track campaign performance, and apply learnings to improve outcomes
Monitor political and policy developments proactively
Identify and surface strategic grassroots opportunities to leadership
Collaborate with the Federal Affairs team on targeted grassroots engagement with federal stakeholders
Integrate shopper, customer, and community voices into federal advocacy efforts
Mobilize Instacart advocates rapidly for time-sensitive policy campaigns across multiple geographies

Requirements

What you’ll need

5+ years of experience in grassroots organizing, community engagement, digital strategy, political campaigns, or public affairs
Ability to recruit, train, develop, and deploy advocate networks at scale
Expertise in grassroots mobilization strategies
Strong digital organizing skills with CRM systems, advocacy platforms, email and SMS programs, and organic social engagement
Experience tracking digital campaign performance and applying learnings for continuous improvement
Excellent written and verbal communication skills
Proactive self-starter who monitors political developments and identifies organizing opportunities
Ability to manage multiple projects in a fast-paced environment
Willingness to travel regularly across the Midwest, mid-Atlantic, and South
Preferred: Experience with Quorum or similar CRM and advocacy platforms
Preferred: Background in gig economy, labor, food access, or tech policy issues
Preferred: Experience supporting elected official or government affairs team engagement
Preferred: Familiarity with Slack, Google Workspace, and AI tools

Benefits

Comp & perks

Flexible work location: home, office, or coffee shop
Regular in-person events
New hire equity grant
Annual refresh equity grants
Market-competitive compensation and benefits