Group Product Manager – Digital Customer Experience

Insulet Corporation

. Lead teams through data-driven processes to test commercial viability and technical feasibility .

Posted 11/4/2026full-timeUnited StatesSeniorLead💰 $166,700 - $250,025 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading product management for customer-facing websites and digital experience products, with a strong focus on developing business cases, roadmaps, and performance metrics. Proficient in collaborating across teams to drive product strategy and optimize user experiences.

Highest-signal resume keywords

Product ManagementDigital Experience PlatformsWeb Analytics ToolsCustomer Journey DesignEnterprise CMS

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Lifecycle ManagementMarket Launch StrategiesSEOConversion OptimizationResponsive Web ExperiencesInformation ArchitecturePerformance OptimizationTechnical Debt RetirementUsability StudiesProcess Flow Development

Soft Skills

Team LeadershipCollaborationDecision-MakingStrategic ThinkingCommunication

Tools & Technologies

CMSWeb PlatformsCRM PlatformsAnalytics ToolsDigital Experience Tools

Industry Keywords

Regulated IndustryDiabetes KnowledgeCustomer-Facing WebsitesGlobal Product LaunchKPI Monitoring

About the role

Key responsibilities & impact

Lead teams through data-driven processes to test commercial viability and technical feasibility
Translate learnings into business cases, roadmaps, and global platform execution plans
Build and deliver business cases aligned with strategic goals and outcomes
Define and lead an integrated website product roadmap across customer-facing web experiences
Own the full product lifecycle, including new features, global market launches, sustaining activities, and technical debt retirement
Define release targets, scope, value propositions, and delivery plans to drive growth and maximize ROI
Own on-market product performance, including market share, retention, and product complaints
Establish and monitor website product outcomes and KPIs
Develop process flows illustrating operational impacts of new or improved capabilities
Participate in usability studies to bring customer voice to the team
Work with technical architects on solution designs
Partner with UX, content, marketing, analytics, engineering, IT, privacy, legal, regulatory, and agency teams
Collaborate with Product Marketing Managers on global product launch strategies
Coordinate architecture and scalability requirements and guide investment timing
Create bottom-up planning for annual and strategic plans
Own and prioritize the website product backlog
Make decisions on product strategy, roadmaps, feature sets, website strategy, customer journey priorities, experimentation, and sequencing of web capabilities across markets

Requirements

What you’ll need

8+ years’ experience in a Product Management position
5+ years of experience directly leading customer-facing websites, web platforms, portals, or digital experience products
Bachelor’s degree in engineering, life sciences, business, or a related field
Experience developing and commercializing digital products
Experience with enterprise CMS and digital experience platforms
Experience with web analytics tools, SEO, accessibility standards, experimentation, and conversion optimization
Experience leading end-to-end product management
Deep experience leading customer-facing websites and web products
Knowledge of IT systems development
Familiarity with web and CRM platforms
Strong working knowledge of responsive web experiences, information architecture, customer journey design, content operations, performance optimization, and web governance
Ability to translate business cases into roadmaps informed by technical constraints
Experience guiding high-performance teams
Experience supporting global or localized websites in a regulated industry is preferred
Diabetes experience or knowledge is a plus
Travel estimated at less than 25%, flexing based on business need

Benefits

Comp & perks

Medical, dental, and vision insurance
401(k) with company match
Paid time off (PTO)
Additional employee wellness programs
Incentive compensation eligibility