Regional Account Director – West

Insulet Corporation

. Develop and execute strategic account plans across assigned GPO, PBM downstream, payer, and related customers .

Posted 10/5/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing strategic account plans within Market Access and payer account management, with a strong focus on customer engagement, relationship management, and influencing access outcomes. Proficient in analyzing market data and translating insights into actionable strategies while maintaining accurate account records and plans.

Highest-signal resume keywords

Strategic Account PlanningMarket Access ExpertisePayer Relationship ManagementCustomer Engagement SkillsData Analysis and Insights

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementPayer StrategyPharmacy Utilization ManagementClaims AdjudicationReimbursement ProcessesNegotiation SkillsPresentation SkillsOrganizational SkillsMarket Access PerformanceCoverage Decision-Making

Soft Skills

Influencing Without AuthorityRelationship ManagementEffective CommunicationPrioritization SkillsCollaboration

Tools & Technologies

MS Office SuiteCustomer Relationship Management Software

Industry Keywords

PharmaceuticalBiotechnologyMedical DeviceManaged MarketsHealth Insurance SystemsPayer Decision-MakingGPOPBMHealthcare AccountsFormulary Outcomes

About the role

Key responsibilities & impact

Develop and execute strategic account plans across assigned GPO, PBM downstream, payer, and related customers
Manage account priorities and customer engagement activities supporting access, coverage, pull-through, revenue, and patient/provider access
Build and maintain relationships across operational, strategic, and executive levels within payer organizations
Identify key stakeholders, decision pathways, and opportunities to influence access outcomes
Partner with Sales, Sales Leadership, Contracting, Marketing, Market Access, and other cross-functional teams
Identify payer pull-through opportunities and align regional execution plans with broader business priorities
Assess account-specific opportunities and challenges related to coverage, adoption, cycle-time reduction, and market access performance
Translate market dynamics into actionable account strategies
Communicate Market Access, diabetes care, payer decision-making, and customer engagement concepts to stakeholders
Capture and communicate customer, payer, and market insights to internal teams
Represent Insulet in customer meetings and cross-functional forums
Provide account-level input for business planning, field execution, and payer strategy
Maintain accurate account plans, customer records, activity updates, and business reviews
Perform other duties as required

Requirements

What you’ll need

Bachelor's degree
8+ years of experience in pharmaceutical, biotechnology, medical device, Market Access, managed markets, payer strategy, account management, or a related healthcare commercial function
Proven ability to develop and execute strategic account plans in a field-based Market Access or payer account management environment
Strong record of engaging targeted payor clients at multiple levels and advancing access and formulary outcomes
In-depth understanding of health insurance systems, including pharmacy utilization management, contracting, claims adjudication, reimbursement, and payer decision-making
Ability to influence without authority, align stakeholders, and partner across functions
Strong customer engagement, negotiation, presentation, and relationship-management capabilities
Ability to prioritize competing account needs and drive results
Effective verbal and written communication skills
Ability to analyze account and market data and translate insights into actionable account strategies
Strong organizational judgment, planning skills, and ability to manage priorities across a geographically dispersed account portfolio
Ability to maintain accurate records, account plans, customer updates, and business reviews
Strong computer proficiency and experience with MS Office Suite (Word, Excel, PowerPoint)
Demonstrated experience managing payer, PBM, health plan, GPO, or other healthcare accounts and executing customer-specific access, coverage, and reimbursement strategies
Strong understanding of payer account strategy, coverage decision-making, pull-through planning, pharmacy benefit dynamics, contracting considerations, and third-party reimbursement processes
Proven ability to develop and strengthen senior-level relationships within payer, PBM, managed care, and Market Access organizations
Track record of influencing payer access, coverage, reimbursement, and formulary decisions
Travel within assigned territory required

Benefits

Comp & perks

Travel up to 40% as required
Field-based working arrangements
Equal employment opportunity consideration