Reimbursement Specialist, Bilingual

Insulet Corporation

. Understand Insulet insurance contracts, channeling, and processing requirements for covered products .

Posted 9/28/2026contractRemote • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in reimbursement processes and insurance contract management, with strong communication skills in both English and French. Capable of collaborating across teams to enhance operational efficiency while maintaining compliance with regulatory standards.

Highest-signal resume keywords

Reimbursement ProcessingInsurance Contract ManagementBilingual Communication (English and French)Salesforce CRM ExperienceHealthcare Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Reimbursement GuidelinesPrior Authorization RequestsCost-Share CalculationMedical Device KnowledgeHealthcare ComplianceManaged Care UnderstandingDiabetes Patient SupportMS Office ProficiencyMultitaskingProblem-Solving

Soft Skills

Oral CommunicationWritten CommunicationCollaborationResults OrientationCreative Problem-Solving

Tools & Technologies

SalesforceCRM SystemsCustomer Database

Certifications & Qualifications

Associates DegreeBachelor’s Degree (Preferred)

Industry Keywords

Medical DevicePharmaceuticalHealthcareConsumer ProductsInsurance PayorsHIPAA Compliance

About the role

Key responsibilities & impact

Understand Insulet insurance contracts, channeling, and processing requirements for covered products
Process reimbursement by contacting payors, verifying insurance benefits, and following medical reimbursement guidelines
Submit prior authorization requests for approval and payment of Insulet products
Calculate and document cost-share amounts for English-speaking and French-speaking customers
Collaborate with Case Management, OmniPod Sales, Billing, and other commercial teams on order status communication
Document interactions and calls in the customer database
Maintain compliance with HIPAA and other applicable regulatory bodies
Provide feedback and suggestions for continuous process improvement
Perform other duties as required

Requirements

What you’ll need

Minimum Associates Degree
Proficiency in both English and French is strongly preferred
Bachelor’s Degree preferred
2–4 years’ medical device, pharmaceutical, healthcare, or consumer product related field preferred
Knowledge and understanding of the managed care industry preferred
Knowledge of and experience supporting patients with diabetes preferred
Experience in reimbursement or working with private or public payers in Canada
Experience with Salesforce or another CRM system preferred
Ability to work overtime to meet business objectives required
Strong oral and written communication skills in English and French
Creative problem-solving and results-orientation
Ability to collaborate effectively with team members
Ability to manage multiple challenges or tasks through prioritization and multitasking
Ability to use MS Office applications and CRM systems
Ability to sit and stand in a normal office environment
Manual dexterity for using a computer keyboard
Lightweight lifting may be required

Benefits

Comp & perks

12-month temporary contract
100% remote working arrangements; may work from home/virtually 100%
May work hybrid on-site/virtual as desired
Opportunity to build expertise in reimbursement, managed care, and medical devices
Opportunity to leverage English/French language skills daily
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions