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Insulet Corporation

Senior Director, Applied AI

Insulet Corporation

. Define and own a 5+ year enterprise applied AI vision, strategy, capability roadmap, and investment portfolio .

Posted 9/25/2026full-timeActon • Massachusetts • United StatesSenior💰 $280,600 - $420,850 per yearWebsite

Tech Stack

Tools & technologies
AWSAzureServiceNow

About the role

Key responsibilities & impact
  • Define and own a 5+ year enterprise applied AI vision, strategy, capability roadmap, and investment portfolio
  • Set enterprise priorities across patient engagement, customer service, sales operations, marketing effectiveness, provider engagement, market access, digital, operations, and enterprise productivity
  • Translate enterprise challenges into AI opportunities, investment theses, product portfolios, experiments, MVPs, and scaled capabilities
  • Present AI strategy, portfolio choices, investment recommendations, value realization, and risk assessments to the CTO, ELT, and senior business leaders
  • Establish portfolio-level value cases and outcome measures with Finance and business executives
  • Own applied AI products and capabilities from discovery and prioritization through deployment, adoption, and lifecycle management
  • Establish product operating mechanisms, decision rights, roadmaps, funding priorities, and governance
  • Scale reusable AI capabilities including recommendations, segmentation, forecasting, copilots, AI agents, and workflow automation
  • Drive AI integration into CRM, service platforms, field tools, dashboards, digital experiences, and business operating rhythms
  • Lead responsible AI deployment, governance, risk assessment, human oversight, auditability, output validation, content safety, escalation, and accountability
  • Build, lead, and develop a multi-layer organization across product, data science, AI engineering, analytics, and cross-functional delivery
  • Define the operating model, organizational capabilities, talent strategy, workforce plan, and leadership structure
  • Influence enterprise business and technology strategy with executive and cross-functional leaders
  • Lead enterprise change and adoption strategies embedding AI into workflows, leadership routines, capability building, and decision-making

Requirements

What you’ll need
  • Master's degree in computer science, engineering, data science, analytics, business, or a related field
  • 18+ years of progressive experience leading enterprise-scale data, analytics, AI, digital, or technology organizations
  • Significant leadership of leaders and multi-disciplinary teams
  • Experience setting multi-year enterprise strategy, owning complex portfolios and investment decisions, and delivering measurable business outcomes across multiple functions
  • Strong understanding of applied AI, machine learning, generative AI, large language models, AI agents, RAG, copilots, predictive models, and workflow automation
  • Ability to influence executive stakeholders and communicate strategy, investments, value, and risk at CTO and ELT levels
  • Preferred: experience in healthcare, medical devices, life sciences, diabetes care, digital health, or regulated industries
  • Preferred: experience scaling AI agents, customer service copilots, commercial recommendation engines, patient engagement intelligence, or other enterprise AI products
  • Preferred: understanding of data governance, MDM, customer, provider, patient, and commercial data, and enterprise analytics
  • Preferred: familiarity with Salesforce, ServiceNow, Genesys, AWS, Azure, Databricks, Snowflake, or similar enterprise technology ecosystems

Benefits

Comp & perks
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO)
  • Additional employee wellness programs
  • Incentive compensation eligibility