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Staff Solution Program Manager
Insulet Corporation. Lead and manage IT infrastructure and facility projects for new office buildouts, existing office remodels, and similar network office efforts from inception to completion .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing IT infrastructure and facility projects, ensuring adherence to Agile methodologies and regulatory standards. Proficient in project management, risk assessment, and stakeholder communication to deliver complex programs on time and within budget.
Highest-signal resume keywords
Agile ExperienceIT Infrastructure ManagementProject Management CertificationComputer Systems Validation KnowledgeMS 365 Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT Infrastructure ManagementNetwork AdministrationServer ManagementCybersecurity ImplementationProject ManagementRisk AssessmentChange ManagementAgile MethodologiesComputer Systems ValidationQMS Compliance
Soft Skills
CollaborationProblem SolvingCommunicationFlexibilityLeadership
Tools & Technologies
MS 365 SuiteSmartsheetSharePointJiraConfluenceSalesforceMarketing CloudSAP ERPMuleSoftClarity
Certifications & Qualifications
Project Management Certification
Industry Keywords
Agile TeamsProgram ManagementStakeholder EngagementRegulatory StandardsCorporate Policies
Tech Stack
Tools & technologiesCloudCyber SecurityERP
About the role
Key responsibilities & impact- Lead and manage IT infrastructure and facility projects for new office buildouts, existing office remodels, and similar network office efforts from inception to completion
- Ensure projects are delivered on time, within scope, and within budget
- Collaborate with stakeholders to define project scope, objectives, and deliverables
- Build and maintain detailed project plans, Gantt charts, status updates, and RAIDE registers across cross-functional workstreams
- Maintain project schedules and dependencies integrated with Agile teams, ARTs, and Solutions PI Plans
- Communicate project status and reports to stakeholders
- Lead release-based program core team and steering committee meetings
- Guide project team activities regarding computer systems validation procedures
- Identify risks and issues, assess mitigation options, and escalate as needed
- Assist Business Process Owners and core teams with problem solving and change-request impact analysis
- Provide input to Agile teams and ARTs during PI planning and assess impacts on the overall plan
- Adhere to regulatory agency standards, company quality standards, and corporate policies
- Contribute to the 12-month program schedule and integrated project plan
- Influence program timelines, budget, priorities, and change management
- Perform other duties as required
Requirements
What you’ll need- Agile experience
- Experience managing IT infrastructure and facility projects, including network administration and optimization, server management and maintenance, cybersecurity implementation, and coordination with contractors, vendors, and stakeholders
- Experience working with Agile teams to develop and launch strategic programs against concrete deadlines
- Knowledge of computer systems validation and QMS compliance
- Flexibility and ability to function in a fast-paced, growth industry and work environment
- Proficiency in MS 365 Suite (Word, Excel, PowerPoint, Project, Outlook, Teams), Smartsheet, and SharePoint
- Working knowledge or familiarity with Agile applications (Jira and Confluence), CRM environments (Salesforce, Marketing Cloud), SAP ERP programs, integrations (MuleSoft), PLM and QMS applications (Arena), and PPM tools (Clarity) helpful
- Bachelor's degree in Business, Computer Science, Information Technology, Engineering, or a related field; advanced degree preferred
- At least 10 years of overall work experience in a technical discipline
- 5 years of demonstrated experience in a program management role involving large, complex programs
- Must be able to travel domestically and internationally as business needs demand
- Project management certification preferred
Benefits
Comp & perks- Remote work designation at the Costa Rica office (though the posting states all positions will be on-site 5 days per week once the Plant is ready)
- Estimated 10% travel flexibility depending on business needs