Claim Supervisor – Non Trucking Liability

Intact Insurance Specialty Solutions

. Supervise day-to-day activities and priorities of claims staff .

Posted 11/12/2026full-timeUnited StatesMid-LevelSenior💰 $90,000 - $127,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing claims operations, including General Liability and Auto Bodily Injury claims, while ensuring compliance with regulatory requirements and customer satisfaction. Capable of developing training programs and supervising claims staff to enhance performance and service quality.

Highest-signal resume keywords

Claims ManagementGeneral Liability Claims ExperienceAuto Bodily Injury Claims ExperienceSupervisory ExperienceRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claim Handling StrategiesCoverage DeterminationLiability AssessmentDamages EvaluationNegotiationSettlementReservingClaims AnalysisVendor ManagementTraining Development

Soft Skills

LeadershipCommunicationProblem-SolvingCustomer FocusPerformance Management

Industry Keywords

Claims OperationsRegulatory KnowledgeLegal EnvironmentState Licensing RequirementsContinuing Education

About the role

Key responsibilities & impact

Supervise day-to-day activities and priorities of claims staff
Manage claims assignments and provide ongoing guidance on specialty claim files
Ensure execution of claim handling strategies, including coverage, liability, and damages determinations
Monitor reserving activity for compliance with corporate policy
Review and document claim disposition recommendations, including evaluation, negotiation, and settlement of claims above staff authority levels
Analyze claim reports to identify trends and recommend corrective strategies
Monitor vendors, independent adjusters, and appraisers for service quality
Manage unit staffing levels and performance management activities for direct reports
Identify staff skill gaps and establish training needs
Develop and deliver training and cross-training plans
Monitor state licensing requirements and continuing education for staff
Apply regulatory and legal knowledge to claims operations
Anticipate and meet internal and external customer needs

Requirements

What you’ll need

Bachelor’s degree or equivalent experience required
Minimum of 5-7 years of General Liability and Auto Bodily Injury claims experience
1-3 years of supervisory experience
Ability to supervise inside and/or outside claim representatives
Knowledge of claim handling strategies, coverage, liability, damages, reserving, evaluation, negotiation, and settlement
Ability to monitor compliance with regulatory requirements and customer satisfaction
Ability to manage vendors, independent adjusters, and appraisers
Knowledge of state license requirements and continuing education requirements
Strong professional knowledge of regulatory and legal environments

Benefits

Comp & perks

Bonus potential
Comprehensive medical, dental and vision insurance with no waiting period
Competitive paid time off programs
401(k) savings and annual contributions of up to 12% of annual salary
Mental health support programs
Life and disability insurance
Paid parental leave
Additional voluntary benefits
Flexible work arrangements
Performance-led financial rewards
Tools, opportunities, and flexibility to support professional growth