Claims Quality Control Specialist

Intact Insurance Specialty Solutions

. Identify, assess, and report on Quality Control issues .

Posted 11/3/2026full-timeUnited StatesMid-LevelSenior💰 $94,000 - $132,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Quality Control and Claims Management, with a strong focus on auditing, compliance, and training. Proven ability to evaluate claim file quality and recommend improvements to enhance operational efficiency.

Highest-signal resume keywords

Claims Quality ControlAuditing FunctionsCompliance ManagementSystem and Process TrainingClaims Handling Standards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality Control AssessmentClaims AuditingClaims EvaluationDeficiency RecommendationTraining Development

Soft Skills

Customer Needs AnticipationResource ManagementProject Responsibility

Industry Keywords

Claims ExperienceQuality Control ActivitiesClaim Handling Standards

About the role

Key responsibilities & impact

Identify, assess, and report on Quality Control issues
Conduct and report on Claims Quality Control activities
Recommend actions to address deficiencies and conduct related training as needed
Provide input for updates and changes to corporate claim handling standards
Serve as a resource and assume responsibility for projects or activities beyond the Quality Control function
Conduct system and process training
Anticipate and meet internal and external customer needs
Evaluate claim file quality through appropriate audits
Assist with other Claim operational needs as required

Requirements

What you’ll need

Associates or Bachelor’s degree or equivalent experience required
5 or more years of claims experience
Ability to perform auditing and compliance functions
Knowledge of claims quality control activities and claim handling standards
Ability to conduct system and process training
Ability to evaluate claim file quality through appropriate audits

Benefits

Comp & perks

Bonus potential
Comprehensive medical, dental and vision insurance with no waiting period
Competitive paid time off programs
401(k) savings and annual contributions of up to 12% of annual salary
Mental health support programs
Life and disability insurance
Paid parental leave
Additional voluntary benefits
Flexible work environment
Time-Off and Flexible Work Arrangement options
Tools, opportunities, and flexibility to support employee goals
Performance-led financial rewards