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IT Manager
Intact Insurance Specialty Solutions. Provide support for company applications, technologies and/or infrastructure across the organization .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing cross-functional teams and projects, with a focus on delivering complex IT and software engineering initiatives. Proficient in modern software development practices, including DevSecOps, CI/CD, and AI integration.
Highest-signal resume keywords
Leadership of Complex Delivery InitiativesStrong Technical Experience with .NET CoreService and API Development ExperienceHands-On Application Development ExperienceAdvanced Understanding of IT Applications
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
.NET CoreReactJavaMicrosoft AzureRESTful DesignAutomated TestingDevOpsDevSecOpsCI/CDAI and GenAI Application
Soft Skills
Coaching and DevelopmentPerformance EvaluationRelationship ManagementCross-Functional CollaborationProblem Solving
Tools & Technologies
Infrastructure as CodeDeployment AutomationObservability ToolsEnvironment Management
Certifications & Qualifications
Bachelor’s Degree in Computer ScienceBachelor’s Degree in Information SystemsBachelor’s Degree in Business Administration
Industry Keywords
IT GovernanceAgile DeliveryBusiness Process ImprovementSoftware Engineering PracticesOperational Readiness
Tech Stack
Tools & technologiesAzureCloudJavaReact.NET
About the role
Key responsibilities & impact- Provide support for company applications, technologies and/or infrastructure across the organization
- Serve as a business and technical liaison between internal and external customers
- Manage cross-functional planning and project teams for new or revised systems and programs
- Lead direct reports and teams by establishing goals, coaching, providing feedback, evaluating performance, and supporting development and training
- Establish and maintain relationships with senior and operating-level business leaders, customers and vendors
- Recommend business-process improvements using existing or new strategic IT capabilities
- Act as point of contact for escalated department and team issues and facilitate prioritization
- Establish and reinforce clean-code practices, reusable components, automated testing and engineering standards
- Advance DevSecOps capabilities, including CI/CD, Infrastructure as Code, deployment automation, observability, environment management and operational readiness
- Promote responsible adoption of AI and GenAI across software development, testing, modernization, support and developer productivity
- Manage projects and project life cycles, including identifying needs, securing commitments and monitoring deliverables
- Meet scheduled milestones to achieve project and program objectives
- Participate in IT and business-unit governance, planning and initiative review teams, committees and meetings
Requirements
What you’ll need- Bachelor’s Degree in Computer Science, Information Systems, Business Administration or other related field or equivalent work experience
- 7–10 years of IT and software engineering experience
- Hands-on application development experience
- Leadership of complex delivery or modernization initiatives
- Prior people management, supervisory or technical team leadership experience
- Demonstrated success coaching and developing engineers
- Strong technical experience with .NET Core, React, Java and Microsoft Azure in enterprise application environments
- Strong service and API development experience, including RESTful design, integration patterns, security, performance, observability and operational support
- Experience with modern software engineering practices, agile delivery, automated testing, DevOps/DevSecOps, CI/CD and cloud-based delivery
- Practical experience applying AI and GenAI to software development, testing, modernization, operations or developer productivity
- Advanced understanding of IT applications and technologies
Benefits
Comp & perks- Bonus potential
- Comprehensive medical, dental and vision insurance with no waiting period
- Competitive paid time off programs
- 401(k) savings and annual contributions of up to 12% of annual salary
- Mental health support programs
- Life and disability insurance
- Paid parental leave
- Additional voluntary benefits
- Flexible work arrangements
- Professional development and training opportunities
- Performance-led financial rewards