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IT Manager
Intact Insurance Specialty Solutions. Manage the IT Program and Project Management function within the IT Project Management Office (PMO) .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced knowledge of Portfolio and Program Management, with expertise in managing IT project lifecycles and enforcing project management standards. Proven ability to lead and develop teams while ensuring effective communication and collaboration across cross-functional teams.
Highest-signal resume keywords
IT Program ManagementProject Lifecycle ManagementAgile MethodologiesRisk ManagementTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project Management StandardsSDLCChange ControlStatus ReportingResource PlanningBudget ManagementDelivery MetricsProcess ImprovementPortfolio ManagementGovernance
Soft Skills
CoachingRelationship BuildingExecutive CommunicationIssue ResolutionCollaboration
Industry Keywords
IT ApplicationsWaterfall MethodologyHybrid DeliveryCapacity CoordinationOperational Readiness
Tech Stack
Tools & technologiesSDLC
About the role
Key responsibilities & impact- Manage the IT Program and Project Management function within the IT Project Management Office (PMO)
- Ensure consistent execution of project management standards, governance, and delivery practices
- Oversee Program and Project Managers across the full project lifecycle, including SDLC
- Establish and enforce standards for project planning, lifecycle artifacts, risk and issue management, change control, status reporting, and executive communication
- Manage, coach, and develop Program and Project Managers
- Establish and enforce project lifecycle standards from initiation through hypercare
- Maintain standardized project management methodologies, templates, and controls
- Define and enforce RAG criteria, reporting standards, and escalation thresholds
- Monitor project execution against baselines, milestones, budgets, and quality expectations
- Drive corrective actions, issue resolution, and recovery plans
- Ensure proactive management of risks, issues, assumptions, and dependencies
- Build relationships with business and technology leaders, vendors, and cross-functional teams
- Oversee resource planning, capacity coordination, project budgets, and forecasts
- Coordinate delivery readiness across development, data, architecture, infrastructure, security, testing, and operations
- Verify testing, business acceptance, security, deployment, support documentation, and operational readiness before release
- Support portfolio reviews, steering committees, and change control boards with consolidated reporting and recommendations
- Monitor delivery metrics, identify process improvements, and drive adoption of PMO standards
Requirements
What you’ll need- Bachelor’s degree in computer science, information systems, business administration, a related field, or equivalent work experience
- Seven to 10 years of experience in IT and business or industry roles
- Prior management, supervisory, or team leadership experience
- Advanced knowledge of Portfolio & Program Management
- Advanced knowledge of IT applications and technologies
- Knowledge of agile, waterfall, and hybrid delivery methodologies
Benefits
Comp & perks- Comprehensive medical, dental and vision insurance with no waiting period
- Competitive paid time off programs
- 401(k) savings and annual contributions of up to 12% of annual salary
- Mental health support programs
- Life and disability insurance
- Paid parental leave
- Additional voluntary benefits
- Bonus potential for full-time employees
- Flexible work environment
- Time-Off and Flexible Work Arrangement options
- Performance-led financial rewards
- Tools, opportunities, and flexibility
- Professional growth and learning opportunities