Senior Claim Representative – Accident and Health

Intact Insurance Specialty Solutions

. Make timely and appropriate contacts .

Posted 10/16/2026full-timeUnited StatesSenior💰 $69,000 - $98,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in claims investigation, including determining coverage, liability, and damages, while effectively negotiating settlements and managing reserves. Proficient in handling specialty claims with a focus on UIM, UM, PIP, and MedPay.

Highest-signal resume keywords

Specialty Claims ExperienceBodily Injury Claim ResolutionUIM And UM ExperiencePIP Or MedPay ExperienceClaims Negotiation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationLiability DeterminationDamage AssessmentReserve ManagementSettlement Negotiation

Soft Skills

Effective CommunicationAnalytical ThinkingAttention To Detail

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Claims ManagementInsurance IndustryContinuing EducationState License Requirements

About the role

Key responsibilities & impact

Make timely and appropriate contacts
Determine and complete the appropriate level of investigation for coverage, liability, and damages determinations
Take recorded statements from involved parties when appropriate
Determine exposure and establish adequate reserves
Make timely reserve adjustments
Assign and direct internal and external resources, including independent adjusters and appraisers
Determine whether additional evidence is required, including accident reports, scene reconstructions, witness statements, police reports, and expert opinions
Identify questionable claims and consult with SIU as appropriate
Determine settlement value and negotiate proper claim settlements within authority
Provide settlement and disposition recommendations for claims exceeding authority level

Requirements

What you’ll need

Bachelor’s degree or equivalent experience required
Minimum 2–6 years of progressively complex specialty claims experience
UIM and UM experience desired
PIP or MedPay experience desired
Bodily Injury Claim Resolution
Stay abreast of state license requirements
Participate in continuing education as required
Ability to work on a hybrid schedule from the Denver, CO; Plymouth, MN; Chicago, IL; or Alpharetta, GA offices

Benefits

Comp & perks

Competitive paid time off programs
401(k) savings and annual contributions of up to 12% of annual salary
Comprehensive medical, dental and vision insurance with no waiting period
Mental health support programs
Life and disability insurance
Paid parental leave
Additional voluntary benefits
Bonus potential for full-time employees
Flexible work arrangements
Professional growth and learning opportunities
Performance-led financial rewards