Senior Claim Representative – Auto Physical Damage

Intact Insurance Specialty Solutions

. Make timely and appropriate contacts .

Posted 11/9/2026full-timeUnited StatesSenior💰 $69,000 - $98,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex specialty claims, including determining coverage, assessing liability, and negotiating settlements. Proficient in coordinating resources and conducting thorough investigations to ensure accurate claim resolutions.

Highest-signal resume keywords

Specialty Claims ExperienceClaims InvestigationNegotiation SkillsHeavy Equipment KnowledgeBachelor's Degree

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims AdjustmentLiability AssessmentDamage EvaluationSettlement NegotiationEvidence CollectionRecorded StatementsExposure DeterminationReserves EstablishmentComplex Claims HandlingConsultation with SIU

Soft Skills

Timely CommunicationProblem SolvingDecision Making

Certifications & Qualifications

State License Requirements

Industry Keywords

Accident ReportsScene ReconstructionsWitness StatementsPolice ReportsExpert Opinions

About the role

Key responsibilities & impact

Make timely and appropriate contacts
Determine and complete the appropriate level of investigation to determine coverage, assess liability, and determine damages
Take recorded statements from involved parties when appropriate
Determine exposure and establish adequate reserves
Make timely claim adjustments
Assign and direct internal and external resources, including independent adjusters and appraisers
Determine whether additional evidence is required, including accident reports, scene reconstructions, witness statements, police reports, and expert opinions
Identify questionable claims and consult with SIU as appropriate
Determine settlement values and negotiate claim settlements within authority
Recommend settlement and disposition of claims exceeding authority level
Handle and resolve complex, higher-exposure specialty claims

Requirements

What you’ll need

Bachelor’s degree or equivalent experience required
Minimum 2–6 years of progressively complex specialty claims experience
Heavy Equipment experience desired
Stay abreast of state license requirements
Participate in continuing education as required
Ability to work from one of the listed U.S. office locations

Benefits

Comp & perks

Comprehensive medical, dental and vision insurance with no waiting period
Competitive paid time off programs
401(k) savings and annual contributions of up to 12% of annual salary
Mental health support programs
Life and disability insurance
Paid parental leave
Additional voluntary benefits
Bonus potential
Flexible work arrangements
Professional development and continuing education opportunities