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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in collision estimating and repair, utilizing Audatex and Mitchell software to prepare accurate repair estimates. Strong analytical and communication skills are essential for effective negotiation and collaboration with stakeholders in the appraisal process.
Highest-signal resume keywords
Collision Estimating ExperienceAudatex Software ProficiencyAutomobile Damage Repair KnowledgeAnalytical SkillsEffective Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Collision EstimatingRepair EstimationAutomobile Damage AssessmentData AnalysisMarket Value Assessment
Soft Skills
Customer-Driven ApproachVerbal CommunicationWritten Communication
Tools & Technologies
Audatex SoftwareMitchell Estimating SoftwareDigital Automated Evaluation Systems
Certifications & Qualifications
College DiplomaUniversity DegreeTrade's Person Licence
Industry Keywords
Collision Repair IndustryClaims Adjuster StandardsRepair PracticesAppraisal ProcessContinuing Education
About the role
Key responsibilities & impact- Determine the causes and origin of accident damage by examining vehicles using a software application
- Handle claims of varying complexity depending on experience
- Assess and approve repair estimates for claims adjusters by comparing estimates with vehicle examinations
- Establish vehicle market values using claims-adjuster information and appraiser standards and procedures
- Use digital automated evaluation systems to standardize repair estimates and avoid errors
- Negotiate and communicate best repair practices or procedures
- Ensure productivity and service quality in line with appraiser standards and Claims Department objectives
Requirements
What you’ll need- College Diploma or University Degree or equivalent Trade's person licence or any combination of equivalent education and experience
- Collision estimating or repair experience, including knowledge of Audatex and Mitchell estimating software
- Comprehensive knowledge of automobile physical damage repair and replacement principles and techniques
- Commitment to continuing education
- Minimum 3–5 years of experience in the collision repair industry
- Strong analytical skills to define problems/issues, collect data, establish facts and draw valid conclusions
- Ability to prepare auto repair estimates using Audatex
- Ability to communicate openly with shop owners, managers and appraisers during the appraisal process
- Effective verbal and written communication skills to draft claims reports
- Customer-driven approach
- Must be eligible to work in Canada from the anticipated start date and throughout employment; Intact does not provide immigration sponsorship
Benefits
Comp & perks- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits supporting physical and mental wellbeing, including telemedicine and Wellness account
- Share plan and other savings: up to 12% of salary or more
- Annual bonus target of 7.5% of base salary, with potential payout up to double the target, subject to personal and company performance
- Employee Share Purchase Plan (ESPP), with Intact matching 50% of net shares
- Defined benefit pension plan with the opportunity to receive guaranteed income for life
- Workplace adjustments and accommodations for people with disabilities
