Business Analyst II – Personal Lines

Intact

. Obtain requirements from business units using interviews and work sessions .

Posted 10/28/2026full-timeToronto • CanadaJuniorMid-Level💰 CA$74,800 - CA$91,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical skills and effective communication to bridge the gap between business units and technology teams. Proficient in project management and defect management with a focus on improving productivity and managing change.

Highest-signal resume keywords

Project ManagementDefect ManagementAnalytical SkillsAgile MethodologyBilingualism

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements GatheringBusiness AnalysisDocumentationChange ManagementProblem Solving

Soft Skills

Communication SkillsInitiativeAutonomyTime ManagementPriority Management

Tools & Technologies

Contact PLMaestroContact 360JiraConfluence

Industry Keywords

Agile MethodologyBusiness UnitsITSupport TeamProductivity Improvement

About the role

Key responsibilities & impact

Obtain requirements from business units using interviews and work sessions
Analyze information from various sources and provide users with recommendations
Document business requirements using defined templates
Act as intermediary between IT, users, and managers at different hierarchical levels
Ensure the link between business units, technology teams, and the support team
Facilitate working sessions with experts from different fields
Improve productivity and reduce risks and high costs through effective analysis
Identify the need for change and assess and communicate its impact

Requirements

What you’ll need

Minimum of 2 years of relevant experience in project management and defect management
Knowledge of Contact PL, Maestro, Contact 360, Jira, and Confluence tools is an asset
Highly developed analytical skills facilitating problem solving
Demonstrated ability to cope with change effectively
Initiative and autonomy
Time and priority management skills
Good oral and written communication skills
Knowledge of Agile Methodology is an asset
Must be eligible to work in Canada
For candidates located in Quebec, bilingualism is required to interact regularly with English-speaking colleagues across Canada

Benefits

Comp & perks

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits supporting physical and mental wellbeing, including telemedicine and Wellness account
Share plan and other savings: up to 12% of salary or more
Annual bonus target of 7.5% of base salary, with potential payout up to double the target
Employee Share Purchase Plan (ESPP) with Intact matching 50% of net shares
Defined benefit pension plan with opportunity for guaranteed income for life
Workplace adjustments and accommodations for people with disabilities