Claims Assistant I

Intact

. Attribute and assign incoming documents to the appropriate claim for actioning .

Posted 9/24/2026full-timeDartmouth • CanadaJunior💰 CA$40,300 - CA$49,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail in managing claims processing and administrative support. Proficient in data entry and effective communication, ensuring high levels of customer service and workflow efficiency.

Highest-signal resume keywords

Claims ProcessingData Entry SkillsCustomer ServiceOffice AdministrationWorkflow Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims AssignmentDocument TranscriptionPayment ProcessingForm PreparationInformation Analysis

Soft Skills

Effective CommunicationTeam PlayerPositive AttitudeOrganizational SkillsWillingness to Learn

Tools & Technologies

Standard Office Applications

Industry Keywords

Insurance ClaimsAdministrative SupportBusiness Operations

About the role

Key responsibilities & impact

Attribute and assign incoming documents to the appropriate claim for actioning
Open new claims and assign appropriate claims adjusters
Prepare forms and correspondence for insurance clients, vendors and legal representatives
Process payments on claim files
Transcribe data from documents or databases using standardized practices
Support projects or new initiatives as requested
Assist in executing various support tasks
Provide general administrative support for business operations
Collect and analyze information related to claims support

Requirements

What you’ll need

College Diploma including business/administration training or any combination of equivalent education and experience
At least one year of office work experience
Ability to consistently perform at a superior level with respect to accuracy and volume of work completed
Effective communication skills with an emphasis on customer service
Strong computer skills or training with standard office applications, including strong data entry skills
Highly organized and able to manage workflow efficiently
Team player with a positive attitude
Demonstrated ability and willingness to learn
Must be eligible to work in Canada
Candidates must maintain work eligibility throughout employment
No Canadian work experience required

Benefits

Comp & perks

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine and Wellness account
Share plan and other savings: up to 12% of salary or even more
Annual bonus plan with a potential payout of up to double the target
Employee Share Purchase Plan (ESPP), with Intact matching 50% of net shares
Defined benefit pension plan providing guaranteed income for life
Workplace adjustments and accommodations for people with disabilities