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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing complex surety claims and coordinating litigation while effectively communicating with stakeholders. Possesses strong negotiation, analytical, and decision-making skills, along with a valid Claims Adjuster licence.
Highest-signal resume keywords
Surety Claims AnalysisClaims Management Process ImprovementBilingualism (French-English)Valid Claims Adjuster LicenceStakeholder Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims File ManagementLoss Minimization StrategiesAnalytical SkillsDecision-Making SkillsNegotiation Skills
Soft Skills
ProfessionalismFlexibilityCustomer ServiceOrganizational SkillsAttention to Detail
Certifications & Qualifications
Claims Adjuster Licence
Industry Keywords
Construction Project StakeholdersComplex LitigationFinancial Aspects of ClaimsTeam CollaborationUnderwriting
About the role
Key responsibilities & impact- Analyze complex surety claims and communicate with construction project stakeholders to resolve issues
- Develop strategies to minimize losses while respecting Intact’s obligations
- Ensure recovery of amounts paid by Intact
- Coordinate complex litigation files and their technical and financial aspects
- Manage all aspects of claims files and assign tasks to lawyers, engineers, accountants and other team members
- Mentor and support team members
- Contribute to improving the claims management process
- Document and communicate claims activity promptly and effectively
- Provide regular reports to management
- Work closely with the Underwriting team
- Perform other related duties as required
Requirements
What you’ll need- Post-secondary degree in law, engineering, business administration, finance or accounting
- Ten or more years of relevant work experience
- Professionalism, flexibility and excellent customer service
- Excellent analytical and decision-making skills
- Strong negotiation and communication skills
- Strong organizational skills, attention to detail and thoroughness
- Ability to work under pressure and meet deadlines
- Ability to work effectively as part of a team and with underwriters, lawyers, accountants and engineers
- Prior experience with surety claims is an asset
- Bilingualism (French-English); regular handling of claims files from English-speaking customers
- Valid Claims Adjuster licence in Commercial Lines Property and Civil Liability Insurance issued by the Autorité des Marchés Financiers (AMF), or in the process of obtaining it
- Candidates must be eligible to work in Canada from the anticipated start date and throughout employment
- No employer-sponsored immigration support is provided
Benefits
Comp & perks- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits supporting physical and mental wellbeing, including telemedicine and Wellness account
- Share plan and other savings of up to 12% of salary or more
- Annual bonus plan with a potential payout of up to double the target
- Employee Share Purchase Plan (ESPP) with Intact matching 50% of net shares
- Defined benefit pension plan with guaranteed income for life
