Director, Forensic Services

Intact

. Provide national leadership to the Forensic Engineering team within a property and casualty insurance environment .

Posted 9/23/2026full-timeMontréal • CanadaLead💰 CA$161,600 - CA$197,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive leadership in Forensic Engineering within a property and casualty insurance environment, focusing on strategic vision, team development, and operational excellence. Proven ability to manage complex projects, budgets, and compliance while fostering collaboration and continuous improvement across geographically dispersed teams.

Highest-signal resume keywords

Forensic Engineering LeadershipTechnical GovernanceProject ManagementBudget ManagementBilingualism in French and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Forensic EngineeringTechnical ExpertiseClaims ManagementRisk ManagementQuality StandardsOrganizational TransformationChange ManagementResource PlanningPerformance MonitoringStrategic Planning

Soft Skills

LeadershipCollaborationInfluencingCommunicationJudgment

Certifications & Qualifications

Membership in Canadian Provincial Engineering AssociationEligibility for Professional Licensure

Industry Keywords

Property and Casualty InsuranceTechnical ManagementContinuous ImprovementOperational EffectivenessCustomer Experience

About the role

Key responsibilities & impact

Provide national leadership to the Forensic Engineering team within a property and casualty insurance environment
Lead a national team and mobilize managers and technical experts across Canada
Define the national vision, strategy and priorities for the Engineering team
Lead, engage, coach and develop managers to ensure consistently high performance
Foster a high-performing, inclusive management team focused on collaboration and continuous improvement
Establish team structure, governance model and collaboration practices
Harmonize processes, practices, quality standards and performance indicators while considering regional realities
Govern complex technical, operational and reputational matters, including expertise, risk management and escalation processes
Ensure quality, consistency and rigour of technical decisions across regions
Advise senior claims leadership on technical, operational, organizational and strategic matters
Lead or support national transformation, continuous improvement and technology initiatives
Oversee complex projects, including planning, prioritization, risk, resources, costs and timelines
Develop and manage the national budget, capacity, resource and development plans
Monitor quality, productivity, turnaround times, customer experience and operational effectiveness
Collaborate with Claims teams and partners across Canada
Maintain relationships with suppliers, external experts, strategic partners and professional organizations
Ensure compliance with legal, regulatory, professional and ethical requirements
Promote knowledge sharing, innovation, succession planning and skills development
Provide leadership on complex matters requiring judgment, coordination and national leadership
Foster accountability, collaboration, excellence and continuous improvement

Requirements

What you’ll need

Bachelor’s degree in Engineering, Applied Sciences, Technical Management or another relevant discipline; equivalent combination of education and relevant experience may be considered
Minimum 10 years of relevant experience in engineering, forensic engineering, technical expertise, claims or related field
Demonstrated experience managing technical professionals, experts or specialized teams in a complex or highly technical environment
Minimum 3 years of experience managing managers or other leaders
Forensic Engineering Managers with strong technical-team leadership track record and demonstrated ability and potential to lead a management team are encouraged to apply
Experience leading geographically dispersed teams or operating in a multi-site environment is an asset
Experience in property and casualty insurance, claims or forensic engineering is an asset
Membership in a Canadian provincial engineering association or eligibility for professional licensure is an asset
Strong understanding of technical governance, risk management, quality standards and professional practices
Excellent strategic-thinking skills and ability to translate a national vision into concrete, measurable action plans
Strong influencing, mobilization and collaboration skills
Experience managing complex projects, organizational transformation and change management initiatives
Experience in budget management, resource planning and performance monitoring
Sound judgment and ability to make informed decisions in complex, changing environments
Ability to balance strategic, people-related, operational, financial, technical and regulatory considerations
Excellent communication skills and ability to build trusted relationships
For candidates based in Quebec, bilingualism in French and English is required
For candidates based in other provinces, bilingualism is considered an asset
Willingness and ability to travel regularly to various regions across Canada
Must be eligible to work in Canada from the anticipated start date and throughout employment; Intact does not provide immigration sponsorship

Benefits

Comp & perks

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits supporting physical and mental wellbeing, including telemedicine and Wellness account
Share plan and other savings of up to 12% of salary or more
Annual bonus plan with target of 20% of base salary and potential payout of up to double the target, subject to personal and company performance
Employee Share Purchase Plan (ESPP) with Intact matching 50% of net shares
Defined benefit pension plan with opportunity for guaranteed income for life
Workplace adjustments/accommodations for people with disabilities