Home Claims Adjuster – Training Provided

Intact

. Obtain statements from insureds or witnesses and document the events .

Posted 10/16/2026full-timeLaval • CanadaSeniorLead💰 CA$59,300 - CA$72,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical and judgment skills in assessing claims, with a focus on effective communication and time management. Bilingual in French and English, capable of handling multiple priorities while ensuring compliance with industry standards.

Highest-signal resume keywords

Claims AnalysisBilingual CommunicationTime ManagementBuilding Systems KnowledgeClaims Adjuster License Eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ProcessingFile AnalysisDamage EstimationLiability AssessmentNegotiation Skills

Soft Skills

Analytical SkillsJudgment SkillsVerbal CommunicationWritten CommunicationMotivation

Tools & Technologies

Computer ToolsClaims Management Systems

Certifications & Qualifications

Claims Adjuster License EligibilityCollege Diploma (DEC)Secondary School Diploma (DES/DEP)

Industry Keywords

Insurance IndustryDisaster RestorationConstructionBuilding EstimationCustomer Service

Tech Stack

Tools & technologies

Vue.js

About the role

Key responsibilities & impact

Obtain statements from insureds or witnesses and document the events
Analyze applicable coverage and determine whether the claim is covered
Assess the information collected and make the necessary decisions regarding liability and file analysis
Review damage estimates
Resolve claims fairly and equitably, validate damages, negotiate as needed, and process payments
Open new claim files by phone when required
Ensure situations are handled promptly
Complete full-time paid training on the insurance industry and Intact’s culture
Prepare for the examinations required to obtain a claims adjuster’s license

Requirements

What you’ll need

Motivated to pursue a career in claims
Relevant experience in building, estimating, disaster restoration, or construction
Knowledge of building systems is an asset
Excellent verbal and written communication skills
Strong analytical, judgment, and file-handling skills
Strong time-management skills and the ability to manage multiple priorities
Comfortable using computer tools and systems
French/English bilingualism required to regularly serve an English-speaking customer base
To obtain the license during employment: a college diploma (DEC), or three years of transferable full-time experience and a secondary school diploma (DES/DEP – at least 60 credits), or equivalent
Candidates must be eligible to work in Canada as of the anticipated start date and throughout the entire term of employment
A claims adjuster’s license is not required upon hiring; the employer provides training and support to obtain it
Travel is required for training and occasional meetings at the offices
Eligible territories only: Saguenay, Abitibi, Bas-Saint-Laurent, and Gaspésie

Benefits

Comp & perks

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine and a Wellness Account
Share plan and other savings: up to 12% of salary or more
Annual bonus plan with potential payout of up to twice the 7.5% target, subject to personal and company performance
Employee Share Purchase Plan (ESPP), with Intact matching 50% of net shares
Defined benefit pension plan with the opportunity to receive guaranteed income for life
Full-time paid training
Guidance and support while preparing for the examinations required to obtain a claims adjuster’s license