Property Claims Adjuster – Level II

Intact

. Provide superior customer service to external and internal customers through proactive contact during the claims process .

Posted 10/11/2026full-timeMississauga • CanadaJuniorMid-Level💰 CA$69,200 - CA$84,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in property claims assessment, negotiation, and customer service, with a strong aptitude for technology and effective communication. Committed to ongoing professional development and familiar with industry trends and practices.

Highest-signal resume keywords

Property Adjusting ExperienceCustomer Service OrientationStrong Written And Verbal Communication SkillsNegotiation SkillsChartered Insurance Professional (CIP) Designation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims AssessmentPolicy AnalysisDamage InvestigationClaims NegotiationProblem-SolvingPriority Management

Soft Skills

EmpathySelf-MotivationGoal Orientation

Tools & Technologies

Technological ToolsComputer Skills

Certifications & Qualifications

Chartered Insurance Professional (CIP)

Industry Keywords

Property ClaimsCondominium LinesCommercial LinesInsurance ProductsAppraisal Techniques

About the role

Key responsibilities & impact

Provide superior customer service to external and internal customers through proactive contact during the claims process
Assess and analyze policy wordings and damage to determine appropriate coverage
Investigate property claims promptly through communication with customers, vendors, experts, adjusters, and other related parties
Negotiate with customers, third parties, and insurers to settle claims within established authority
Communicate and settle property claims online and over the phone
Use technological tools to provide expedient and efficient service
Stay informed about insurance products and trends in appraisal, investigation techniques, and services
Support customers empathetically through difficult times
Collaborate with a diverse team of claims adjusters

Requirements

What you’ll need

A college diploma or a university degree is preferred
Minimum 2 years of property adjusting experience
Experience handling Condominium and/or Commercial lines preferred
Strong written and verbal communication skills
Customer service orientation
Self-motivated and goal oriented
Ability to work in a fast-paced and changing environment
Strong problem-solving and priority-management skills
Strong aptitude for technology and excellent computer skills
Ongoing commitment to self-development
Willingness to pursue the Chartered Insurance Professional (CIP) designation
Must be eligible to work in Canada from the anticipated start date and throughout employment
Sole responsibility for maintaining work eligibility; Intact does not provide immigration sponsorship or support

Benefits

Comp & perks

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits supporting physical and mental wellbeing, including telemedicine and Wellness account
Share plan and other savings of up to 12% of salary or more
Annual bonus plan with 7.5% target and potential payout of up to double the target, subject to personal and company performance
Employee Share Purchase Plan (ESPP) with Intact matching 50% of net shares
Defined benefit pension plan with opportunity for guaranteed income for life
Employee referral bonus