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About the role
Key responsibilities & impact- Gather statements from policyholders and/or witnesses regarding thefts or fires involving all types of vehicles
- Determine whether claims are covered by analyzing the required coverages and comparing them with those provided under the policy
- Collaborate with the Special Investigations Unit (SIU) or the Recovery Department, as applicable
- Gather statements regarding automobile accidents occurring outside the province of Quebec and validate out-of-province use
- Analyze the information obtained and make the decisions required to determine liability
- Review damage assessments and settle claims fairly and equitably
- Communicate with policyholders and other interested parties to negotiate and authorize claim settlements
- Comply with established standards in accordance with the permitted level of authority
- Promptly escalate files to the Out-of-Quebec Bodily Injury team
- Settle files in accordance with the laws and regulations of the relevant countries/regions
Requirements
What you’ll need- Valid licence from the Autorité des marchés financiers as a Class 5a claims adjuster, or commitment to obtain the enterprise licence
- Analytical mindset and curiosity
- Effective communication skills
- Ability to work under pressure
- Initiative
- Bilingual in French and English
- Ability to regularly handle claims involving an English-speaking clientele
- Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment
- Candidates are solely responsible for maintaining their work eligibility
Benefits
Comp & perks- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine and a Wellness Account
- Share plan and other savings opportunities: up to 12% of salary or more
- Annual bonus target of 7.5% of base salary, with potential payout of up to twice the target, subject to personal and company performance
- Employee Share Purchase Plan (ESPP), with Intact matching 50% of net shares
- Defined benefit pension plan with the opportunity to receive guaranteed income for life
- Workplace adjustments/accommodations for people with disabilities